About Us
Glass Outlet is a national supplier of innovative building products for trade-only customers, including glass, aluminium fencing, balustrading, screening, and shower screens
About The Role
We are seeking a motivated and customer-focused
Customer Service Administrator
to join our busy call centre team based in Virginia, Brisbane
Key Responsibilities:
Responding to customer inquiries via phone, email, and other communication channels in a timely and professional manner
Handling and resolving customer complaints and issues efficiently
Providing accurate information and assistance to customers regarding products, orders, and general inquiries
Working collaboratively with team members to ensure excellent customer service and efficient operations
Maintaining accurate customer records and updating information in internal systems
Providing general administrative support to the customer service team




Ensuring customer inquiries are followed up and resolved in a timely manner
Skills & Experience:
Previous experience in customer service or administration, preferably within a call centre environment
Solid verbal and written communication skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and manage competing priorities in a busy environment
Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
Ability to work both independently and collaboratively within a team
Full-time position, Monday to Friday, with working hours of either 7:00 am – 3:00 pm or 7:30 am – 3:30 pm.
If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we want to hear from you!
Apply now to join the Glass Outlet team in Virginia, Brisbane.

📌 Customer Service Administrator (Brisbane)
🏢 Glass Outlet
📍 Brisbane