Manage large amounts of incoming phone calls..
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Requirements
Proven customer support experience or experience as a Client Service Representative.
Solid phone contact handling skills and active listening
Familiarity with CRM systems and practices
Excellent communication and presentation skills
#J-*****-Ljbffr
📌 Customer Support Representative (Melbourne)
🏢 MOL Electronics
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.