28 Oct
|
Bapcor
|
Brisbane
Company Description
Precision Automotive Equipment is a national leader in supplying, installing, and servicing world‐class automotive workshop equipment.
We keep Australia's most modern workshops moving — and now we're looking for a skilled professional to join our growing service team.
Job Description
The Service Administrator is responsible for providing high‐level administrative and financial support to the service function, ensuring all service activity is accurately recorded, monitored, invoiced and reconciled.
The role focuses on post‐job administration, including quote follow‐ups, job costing, invoicing, purchase order reconciliation and reporting.
This position ensures service work is correctly captured, invoiced, and closed in a timely and compliant manner, supporting financial accuracy, and operational efficiency.
Key Accountabilities
Health and Safety
Comply with all workplace health and safety policies, procedures and safe work practices
Ensure administrative processes support safe systems of work (e.g. correct documentation, job records, compliance paperwork)
Report hazards, incidents or non‐conformances identified through administrative review to the relevant service manager
Service Administration & Financial Control
Process service, install and repair jobs from completion through to invoicing, ensuring accuracy and timeliness
Raise and issue invoices for all service, repair, breakdown and installation work
Ensure approved quotes are correctly converted into jobs and invoiced accordingly
Follow up outstanding quotes in conjunction with service coordinators to maximise conversion
Reconcile job costs including labour, parts, subcontractors and hire equipment
Ensure technician time,
parts usage and external costs are accurately captured against each job
Investigate and resolve invoicing discrepancies, credit requests, and job variances
Maintain accurate service records in simPro
Quotes & Work in Progress (WIP) Management
Monitor open quotes and work‐in‐progress jobs to ensure timely closure
Proactively follow up internally on delays preventing invoicing or job completion
Ensure all required documentation (job cards, service reports, approvals) is received prior to invoicing
Assist in identifying aged WIP and support corrective action
Internal Support
Provide regular updates and reporting on invoicing status, work in progress, quote follow‐up and job closure
Support branches and national teams with accurate service administration data and insights
Work closely with Service Schedulers, Technicians and Management to resolve service administration issues that impact job completion or billing
Act as a point of reference for service administration queries, system issues and process clarification
Key challenges of the position
Ensuring all service work is invoiced accurately and without delay
Managing competing administrative priorities across a high‐volume service workplace
Identifying and resolving discrepancies in job costing and billing
Maintaining data accuracy across service and financial systems
Qualifications
Qualifications:
Strong administrative background (essential)
Experience:
Experience in coordinating trade based technical teams
Previous experience in service, operations or finance administration
Exposure to invoicing, job costing, or order processing functions
Behaviours and personal attributes:
Highly organised with strong attention to detail
Proven ability to follow tasks through to completion
Strong time management and prioritisation skills
Confident working independently with minimal supervision
Process‐driven with a continuous improvement mindset
Calm, methodical approach in a fast‐paced environment
Strong internal stakeholder communication skills
Additional Information
Why join our team?
A competitive salary, fully maintained vehicle
Staff discounts across Bapcor business
Long established, secure and growing business with career development opportunities
A great team, culture and inclusive workplace
Bapcor Limited
is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX listed business.
Our core business segments cover Trade, Retail & Service, and Wholesale businesses.
Trade businesses include Burson Auto Parts and BNT.
Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop.
Wholesale businesses include AAD, Bearing Wholesalers, Baxters, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, and many more.
At
Bapcor
, we live by our values of:
We give a damn...
We are in it together...
We get it done...
We do the right thing...
If you are keen to join our team, please send your resume to our Recruitment team, via the apply button.
📌 Service Administrator (Brisbane)
🏢 Bapcor
📍 Brisbane