28 Oct
|
Bapcor
|
Brisbane
Company Description Precision Automotive Equipment is a national leader in supplying, installing, and servicing world class automotive workshop equipment.
We keep Australia's most modern workshops moving - and now we're looking for a skilled professional to join our growing service team.
Job Description The Service Administrator is responsible for providing high level administrative and financial support to the service function, ensuring all service activity is accurately recorded, monitored, invoiced and reconciled.The role focuses on post job administration, including quote follow ups, job costing, invoicing, purchase order reconciliation and reporting.
This position ensures service work is correctly captured, invoiced, and closed in a timely and compliant manner, supporting financial accuracy, and operational efficiency.Key AccountabilitiesHealth and SafetyComply with all workplace health and safety policies, procedures and safe work practicesEnsure administrative processes support safe systems of work (e.g. correct documentation, job records, compliance paperwork)Report hazards, incidents or non conformances identified through administrative review to the relevant service managerService Administration & Financial ControlProcess service, install and repair jobs from completion through to invoicing, ensuring accuracy and timelinessRaise and issue invoices for all service, repair, breakdown and installation workEnsure approved quotes are correctly converted into jobs and invoiced accordinglyFollow up outstanding quotes in conjunction with service coordinators to maximise conversionReconcile job costs including labour, parts, subcontractors and hire equipmentEnsure technician time,
parts usage and external costs are accurately captured against each jobInvestigate and resolve invoicing discrepancies, credit requests, and job variancesMaintain accurate service records in simProQuotes & Work in Progress (WIP) ManagementMonitor open quotes and work in progress jobs to ensure timely closureProactively follow up internally on delays preventing invoicing or job completionEnsure all required documentation (job cards, service reports, approvals) is received prior to invoicingAssist in identifying aged WIP and support corrective actionInternal SupportProvide regular updates and reporting on invoicing status, work in progress, quote follow up and job closureSupport branches and national teams with accurate service administration data and insightsWork closely with Service Schedulers, Technicians and Management to resolve service administration issues that impact job completion or billingAct as a point of reference for service administration queries, system issues and process clarificationKey challenges of the positionEnsuring all service work is invoiced accurately and without delayManaging competing administrative priorities across a high volume service environmentIdentifying and resolving discrepancies in job costing and billingMaintaining data accuracy across service and financial systems Qualifications Qualifications:
Strong administrative background (essential)Experience:Experience in coordinating trade based technical teamsPrevious experience in service, operations or finance administrationExposure to invoicing, job costing, or order processing functionsBehaviours and personal attributes:Highly organised with strong attention to detailProven ability to follow tasks through to completionStrong time management and prioritisation skillsConfident working independently with minimal supervisionProcess driven with a continuous improvement mindsetCalm, methodical approach in a fast paced environmentStrong internal stakeholder communication skills Additional Information Why join our team?
A competitive salary, fully maintained vehicleStaff discounts across Bapcor businessLong established, secure and growing business with career development opportunitiesA excellent team, culture and inclusive workplaceBapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX listed business.Our core business segments cover Trade, Retail & Service, and Wholesale businesses.Trade businesses include Burson Auto Parts and BNT.Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop.Wholesale businesses include AAD, Bearing Wholesalers, Baxters, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, and many more.At Bapcor, we live by our values of:We give a damn We are in it together We get it done We do the right thing If you are keen to join our team, please send your resume to our Recruitment team, via the apply button.
📌 Service Administrator (Brisbane)
🏢 Bapcor
📍 Brisbane