Looking for a role where no two days are the same?
Join a supportive team where you will play a key role in keeping our operations running smoothly while delivering outstanding service to our customers.We are looking for a highly organised and customer-focused Administration Officer to support the day-to-day operations of our busy site.
This varied role combines administration, accounts support, customer service, and sales coordination, making it ideal for someone who enjoys working across multiple areas of the business.
How you will make an impactManage accounts receivable, invoicing, statement distribution, and debtor follow-upProcess supplier invoices and support accounts payable administrationProvide exceptional customer service via phone, email, and face-to-face interactionsSupport the sales team with reporting, CRM updates, and customer communicationsAssist with general office administration, filing, reporting, and banking processesContribute to a safe, organised, and professional workplace What you will bring to the teamPrevious experience in administration, accounts, customer service, or a similar roleStrong attention to detail and excellent organisational skillsOutstanding written and verbal communication abilitiesConfidence managing multiple priorities in a fast-paced environmentIntermediate computer skills and experience using business systemsA proactive, positive,



and team-focused approach Why join us?
Diverse, hands-on role with plenty of varietySupportive team environmentOngoing training and development opportunitiesBe part of a business passionate about supporting animals, their owners, and the agricultural community If you are an organised administrator who enjoys delivering great service and making a difference behind the scenes, we would love to hear from you.
Apply today!
Follow us on LinkedIn to keep up to date on life across our various brands - In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - Our diversity makes us better we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.
Whilst we do not prioritise local candidates over others, we recognise the perks of hiring individuals who have unique insights into the local community.

📌 Administration Assistant Pakenham (Melbourne)
🏢 Petstock Group
📍 Melbourne