Due to continued growth, they are seeking an experienced HVAC Service Coordinator.HVAC Service CoordinatorYour new company This established and growing building services contractor delivers reactive service, maintenance and minor works across a diverse client portfolio.
Due to continued growth, they are seeking an experienced Service Coordinator to support their technicians, clients, suppliers and internal teams.The business offers a fast-paced and collaborative environment where you will have genuine ownership of service operations and the opportunity to help improve processes as the company continues to grow.Your new role As an HVAC Service Coordinator, you will manage the day-to-day coordination and administration of service operations.
Acting as the central link between clients, technicians, suppliers and internal departments, you will ensure jobs are scheduled, documented and completed accurately before invoicing.Working within Simpro, your responsibilities will include:Receiving client service requests and managing service enquiriesScheduling technicians across reactive service calls, planned maintenance and defect worksSetting up customers, service jobs and small works in SimproRescheduling jobs according to priority and operational requirementsPreparing and following up quotes for service work and minor projectsOrdering materials and scheduling works once parts have been receivedManaging purchase orders and following up outstanding client POsReviewing service reports to ensure they are accurate, complete and ready for invoicingCoordinating client documentation, including SWMS and site access informationMonitoring subcontractor insurance and compliance documentationReconciling technician timesheets and allocating hours to the correct jobsSupporting Accounts with invoicing and payment-related enquiriesIdentifying opportunities to improve systems,



procedures and service deliveryThe position plays an important role in ensuring service jobs move efficiently from the initial client request through to completion and invoicingWhat you'll need to succeed To be successful in this position, you will ideally have previous experience in service coordination, maintenance administration, facilities services or a similar contractor environment.You will also bring:Strong experience scheduling field technicians or tradespeoplePrevious exposure to Simpro or a comparable job management systemExcellent organisational and time-management skillsStrong attention to detail across job documentation and invoicing requirementsConfidence communicating with clients, suppliers, technicians and internal stakeholdersExperience coordinating materials, purchase orders and service documentationThe ability to manage multiple priorities in a busy service environmentA practical, solutions-focused approachThe ability to work independently while contributing to a wider teamA flexible and adaptable attitude as the business continues to developDirect Simpro experience would be highly regarded.What you'll get in return This is an opportunity to join a growing contractor in a broad and influential coordination position.
You will work closely with the operational team, take ownership of the service workflow and contribute ideas that improve efficiency across the business.You will also benefit from:A varied role with genuine responsibilityExposure to service, maintenance and minor works operationsThe prospect to develop your Simpro and systems knowledgeA supportive and collaborative working environmentCareer development as the service division continues to growWhat you need to do now If you're interested in this role, forward an up-to-date copy of your CV, to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

📌 Hvac - Service Coordinator (Sydney)
🏢 Hays
📍 Sydney