About the Role The General Services Manager is a critical leadership position responsible for overseeing various non-clinical aspects including Catering, Environment, laundry and Maintenance.
The role contributes to the overall quality of life and well-being of the resident and supports the smooth operation of the Residence.
This is an excellent opportunity to join a company that values its team members, offers supportive leadership, and has a genuine desire to develop its people.
Your primary duties will be: Catering and Dining Services: Manage the Catering department via overseeing the provision of meals and dietary services to ensure that residents receive nutritious and balanced meals according to their dietary requirements and preferences.
Environmental Management: Oversee a team of Cleaners and Laundry Attendants ensuring cleaning and laundry services are hygienic, clean and exceeding resident expectations.
Maintenance Management: Oversee the Maintenance department ensuring requests are prioritized and repairs meet and exceed resident expectations.
Service Providers Management: Manage external contractors ensuring legislative and contractual requirements are met.




Extra Services Management: Ensure extra services meet Arcare's offerings, resident and family expectations and contractual obligations.
Budget and Resource Management: Developing and managing budgets for your remit, ensuring cost-effectiveness and resource allocation.
Staff Management: Supervising and leading non-clinical staff, ensuring proper training, performance evaluation and staff development.
What we're looking for Robust people leadership and team management capability Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices, and emerging trends Excellent verbal and written communication skills Resourceful, solutions-focused mindset About Arcare As one of Australia's leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10, team members.
Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

📌 General Services Manager (Melbourne)
🏢 Arcare Aged Care
📍 Melbourne