Warranty Clerk & Parts Assistant – Flexible schedule, Great Team!
Love variety, have an eye for detail and enjoy learning new things?
We've got a role that offers a bit of everything!
This is a dual-role position, where you'll be trained and cross-skilled in both Warranty Administration and Spare Parts, giving you the opportunity to develop a broader skill set and enjoy variety in your working week.
The best part?
We're offering a minimum 60-hour fortnight with flexible working hours, giving you the opportunity to enjoy a better work-life balance.
What You'll Be Doing
Warranty Administration:
Prepare, process and submit manufacturer warranty claims accurately and on time.
Review repair orders, labour, parts and supporting documentation to ensure claims meet manufacturer requirements.
Manage warranty approvals and follow up on outstanding, rejected or queried claims.
Monitor warranty payments, investigate discrepancies and assist with reconciliations.
Coordinate warranty parts returns and maintain accurate records.
Support manufacturer warranty audits and ensure compliance with policies and procedures.
Spare Parts:
Assist with identifying, sourcing and ordering automotive parts and accessories.
Support stock control, inventory management and stock receipting.
Liaise with Customers, Technicians, Service Advisors and suppliers to ensure parts are available when needed.
Assist with parts enquiries,
order processing and general Parts Department operations.
Develop product knowledge across our range of automotive brands.
Work collaboratively across both departments, providing support where it's needed most.
What We're Looking For
We're looking for someone who takes pride in their work, enjoys problem-solving and isn't afraid to take ownership of their responsibilities.
Previous fixed operations experience is highly regarded but not essential, with experience across industries outside of automotive also welcomed.
Exceptional attention to detail and accuracy.
Strong organisational and time management skills.
Confidence working with computer systems, documentation and financial information.
Excellent communication skills and the ability to work collaboratively across departments.
The ability to work independently and manage competing priorities.
What's On Offer?
Variety in your day – work across multiple automotive brands, with no two days quite the same.
The stability of an established and growing automotive dealership Group.
Ready to Join the Team?
Whether you're an experienced Warranty Clerk looking for a change or have a strong dealership administration background and are ready to develop your skills, we'd love to hear from you!
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
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📌 Warranty Clerk & Parts Assistant (Gold Coast)
🏢 Sharp Motor Group
📍 Gold Coast
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