Careers › OpeningsCasual Front Office ReceptionistBest Western Olde MaritimeWarrnambool, VIC CasualOur CompanyTravellers is a proud Australian, family-owned company, driven by a mission to create best-in-class 'home away from home' accommodation for our guests.We are looking for a motivated Casual Front Office Receptionist to join our team at Best Western Olde Maritime, 110 Merri Street, Warrnambool, VIC — a well-established 43-room property at the western end of the Great Ocean Road, beside Flagstaff Hill Maritime Village and home to the recently refurbished Clovelly Restaurant & Bar.Role OverviewThe Front Office Receptionist is the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process, as well as responding to guest requests in a prompt, friendly and efficient manner.
The Front Office Receptionist is also an ambassador for the region, sharing highlights of Warrnambool, the Shipwreck Coast and the Excellent Ocean Road with our guests.Why you'll love working for usCompetitive pay you'll be happy to talk aboutQuarterly incentive bonus — because hard work should pay offFlexible casual shifts to fit around study,



family and lifePaid birthday leaveFully employer-paid Health & Wellbeing program covering you and your immediate familyDiscounted stays for you and your family across the entire Travellers Group portfolio of properties — perfect for weekend escapesA team that genuinely backs your growth, has your back and celebrates your winsA busy, well-established property with the recently refurbished Clovelly Restaurant & Bar onsite, open seven days for breakfast and dinnerExperience preferred, but we're open to training the right personJoin Travellers Group as we welcome Olde Maritime — our first property in VictoriaKey ResponsibilitiesGreet guests on arrival, manage check-in and check-out, and share information on our facilities, services and local attractionsHandle phone and online reservations, ensuring accurate and timely bookingsMaintain guest records, process payments and manage day-to-day front desk operationsRespond to guest inquiries, requests and complaints promptly and professionallyLiaise with housekeeping and maintenance to ensure rooms are guest-ready and issues are resolved quicklyMonitor guest access and maintain the security of the front desk areaFollow all workplace health and safety requirements and report any hazardsOur team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.
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📌 Casual Front Office Receptionist — Best Western Olde Maritime, Warrnambool, Vic
🏢 Travellers Group
📍 Warrnambool