The following are the core responsibilities of the Medical Secretary in delivering health services.
There may be, on occasion, a requirement to carry out other tasks.
This will be dependent upon factors such as workload and staffing levels:a.
Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referralb.
Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficientlyc.
Manage all enquiries in an effective mannerd.
Process calling letters as requestede.
Scan documentation and attach scanned documents to patients healthcare recordsf.
Accurately input and code SNOMED CT data on the clinical IT systemg.
Process referrals using the electronic referral system (ERS)h.
Process requests for information i.e., SAR, insurance/solicitors letters and DVLA formsi.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriatelyj.




Manage all administrative queries as necessaryk.
Conduct clinical system searches as requestedl.
Support all clinical staff with general administrative tasks as requested Maintain a clean, tidy, effective working area at all timesn.
Be an integral part of the general practice teamo.
Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Childrenp.
Undertake all mandatory training and induction programmesq.
Contribute to and embrace the spectrum of clinical governancer.
Attend a formal appraisal with their manager at least every 12 months.
Once a performance/training objective has been set, progress will be reviewed on a regular basis so that recent objectives can be agreedLiverpool University Hospitals NHS Foundation Trust
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📌 Medical Secretary Admin Assistant (Sydney)
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📍 Sydney