Employment TypePermanentClosing Date22 Nov *******:59pmJob TitleTelstra Retail: Customer Service & Sales Consultant BRISBANE (Morayfield, North Lakes, Strathpine)Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionReady to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company - we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations.
You won't just be a friendly face in-store - you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.Opportunities available across these locations:MorayfieldNorth LakesStrathpineWhat You'll Be Doing:Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs,



while keeping customers connected.Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.Salary and Benefits:Full Time Annual Fixed Remuneration: $73,****** per year **Junior Rates apply for those under 20 years of age.
*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
*12% superannuation includedPart Time Hourly Rate: $***** per hour *Junior rates apply for those under 20 years of age.
*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.Plus 12% Superannuation Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave.Training & Career Growth Opportunities:



Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your growth opportunities, helping you prepare for your next step.Flexibility: We offer versatile working hours and a supportive approach to parental leave- do it your way!
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.Is It You We're Looking For?
Great Communication Skills: You're a natural at connecting with people and making their day better.Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.Resilience and Positivity: You have a can-do attitude, even when things get busy.Customer-Facing Experience: Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!
Join Us at Telstra Retail:When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
We can't wait to see what you'll bring to our team!
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📌 Telstra Retail: Customer Service & Sales Consultant Brisbane (Morayfield, Northlakes, Strathpine) (Queensland)
🏢 Telstra
📍 Queensland