Guest Experience Agent Luxury Service UpsellLocation: BrisbaneWhat the work usually involves:Handling inbound calls, emails and live chatAnswering questions about orders, accounts and servicesResolving complaints and following them throughUpdating customer records in a CRMWorking with other teams to get things sortedWhat our clients look for:Customer service experience in a call centre, retail or hospitality settingClear communication and genuine patienceComfortable using computers and learning current systems quicklyReliable and happy working to targetsPay: Typically $60,000 to $68,000 plus super for permanent roles, or around $30 to $34 an hour plus super for temp work, depending on the client.
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