Job Description:We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.
Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning.
We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.About the role:About UsAt Wiley, brilliant minds power infinite possibilities.
For more than 200 years, our people have transformed knowledge into discoveries that shape the world - and today, they're driving what's next in science, education, and publishing.
Join a team of innovators, creators, and experts whose impact reaches everywhere.
With flexible advantages, a culture of curiosity and collaboration, and limitless opportunities to grow, your talent can achieve breakthroughs that matter.Integro Learning delivers behavioral assessment tools and workplace learning programs that help organizations improve communication, leadership, and team effectiveness.Our core offering is a talent behavior assessment toolkit, delivered through a value-added, platform-based model across leadership, HR, and organizational development sectors.Position OverviewThis role is responsible for delivering sales, account management, administrative, and platform support functions to ensure effective client engagement, smooth training delivery, and ongoing account growth.Key Responsibilities & Duties:Sales/Account ManagementBuilding, maintaining and developing relationships with client account s & key contacts.Manage client session bookings from initial enquiry, quotes,



and sourcing facilitator before handing off to training coordinator.Nurturing Leads to convert into Accounts and Orders.Maintaining and managing Accounts through Business Central and Salesforce platforms via task setting and follow upNurturing open Opportunities through the stages to invoicingInvolvement and planning of yearly sales budget and monthly targetsSupport content creation with M arketing for our monthly newsletters and campaignsParticipate in regular sales and team meetings and provide support to team members as requiredAdministration SupportManage accounts and conduct business development activities including responding to sales enquiries about the ED and 5B suite via email and phone.Troubleshoot issues within EPIC platformUpdate and maintain client records in Business Central and Salesforce P latform sPlatform AdministrationAdministering platform services via the Intégro EPIC account, gathering participant information, providing quotes, issuing invitationsOther tasks as requested by managementKEY PERFORMANCE INDICATORSAchievement of individual revenue and activity targets (quarterly and annual)Catalyst platform adoption rate across managed accountsLead conversion rate (leads to accounts/orders)Client retention and account renewal rateCRM data accuracy and task completion in Business Central and SalesforceQUALIFICATIONS AND EXPERIENCERequiredMinimum 3 years of experience in a B2B sales, account management,



or client relationship roleDemonstrated ability to manage a portfolio of accounts and meet sales targetsExperience using CRM platforms (Salesforce preferred)Solid written and verbal communication skillsPreferredFamiliarity with Everything DiSC, Five Behaviors, or similar behavioral assessment productsExperience in L&D;, HR consulting, or professional development industriesTertiary qualification in business, marketing, communications, or a related field.We power infinite possibilities.For more than 200 years, we've transformed knowledge into discoveries that shape the world.
Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress.
We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters.
Your ideas have room to grow.
And your work creates breakthroughs that can change everything.Wiley is an equal opportunity/affirmative action employer.
We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws.
Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities.
Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learnin
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📌 Business Development Manager (Sydney)
🏢 7741 WILEY APAC SERVICES
📍 Sydney