About Us

Yilli Rreung Housing is a peak independent, non-government Aboriginal organisation that aims to deliver affordable, accessible and sustainable quality housing to people in the Top End of the Northern Territory.

Position Objective

The Housing Coordinator (HC) manages and monitors Housing Officers to ensure the NT Residential Tenancy Act along with standard operational policies and procedures are followed consistently across the property management section.

The HC manages property tenancies by processing applications for housing, managing the waiting list, arranging tenancy agreements, overseeing rent collections, making regular property inspections and organising community meetings.

For Social, Affordable and Town Camp properties the HC acts as the nominee for the REINT corporate membership, creates reports for the Executive Team, manages the administration of property management of all town camps, affordable houses, Social-Housing and maintains the currency of all tenancy files and documentation.

The HC assists the maintenance team to communicate with the tenants for the delivery of municipal services and reports any repairs and maintenance of the houses to the maintenance team.

Responsibilities (Include but not limited to)

- Contribute towards and actively work on property management business plan.
- Manage and monitor Housing Officers, their individual performance and training plans.
- Support and coordinate Housing Officers to do the following:
- Take enquiries from prospective tenants by phone or in person.
- Interview prospective tenants and process and approve housing applications.
- Arrange tenancy agreements with households.
- Issue tenancy breach notices where necessary and prepare eviction documentation for the Commissioner of Tenancies.
- Assist eligible tenants to sign-up for Commonwealth Rent Assistance (CRA)
- Liaise with other support agencies such as Centrelink, community associations and government departments.




- Communicate and work closely with the Executive Community and Housing Maintenance Team, accountant and finance team and other property officers.
- Ensure communities are compliant with OHSW standards.

Selection Criteria

- Experience working with Aboriginal people, including knowledge and awareness of Indigenous issues and ability to negotiate in accordance with cultural protocols.
- Ability to perform in a qualified manner with integrity, accountability and respect of all clients and colleagues.
- Strong Human Resource Management skills to manage and develop human resources within the section.
- Ability to multi-task, prioritise work, meet deadlines and follow policy and procedures.
- Experience in doing property assessment and inspections.
- Familiar with the NT Residential Tenancies Act.
- Have initiative, flexibility, integrity, discretion and strong attention to details.
- Proven high level of communication, negotiation, presentation and conflict resolution skills. Proven ability to deal and cope with customers who may be angry and/or aggressive.
- Ability to educate tenants to support tenancies.
- Current driver’s licence.
- Working knowledge of Microsoft Office programs (outlook, word, excel) and CHINTARO (or other property management software).
- ·Ability to obtain a National Police Check, OCHRE Card and REINT membership.

Desirable

·Diploma of Property Services (Agency Management) or similar.

·Experience working with Aboriginal communities and knowledge of NRSCH reporting requirements.

Apply

If you are passionate about community housing, leadership and making a positive impact within Aboriginal communities, we’d love to hear from you.

Due to the cultural nature of this role and the needs of the communities we support, preference may be given to Aboriginal and Torres Strait Islander applicants.

Please submit your resume and a cover letter outlining your skills, experience and suitability for the role.

Aboriginal and Torres Strait Islanders are encouraged to apply.

📌 Housing Coordinator (Yarrawonga)
🏢 Yilli Rreung Housing Aboriginal
📍 Yarrawonga