Join the Pasticceria Papa Team

Pasticceria Papa is seeking an organised, proactive and experienced HR Coordinator with payroll processing experience to join our team at our Five Dock Head Office.

Reporting directly to the Managing Director, this is a hands-on role combining payroll processing, human resources administration, employment compliance and employee support across our hospitality, retail and food manufacturing operations.

We are looking for someone who can confidently manage payroll processes, maintain accurate employee records, support managers and employees, and ensure employment conditions are administered correctly.

If you enjoy a varied role where you can take ownership of your responsibilities and make a meaningful contribution to the business, we would love to hear from you.

About the Role

Working closely with the Managing Director and management team, your responsibilities will include:

Payroll Processing & Compliance

- Coordinate and process payroll accurately and within established deadlines.
- Review timesheets, hours worked, overtime, penalty rates, allowances, leave and employee pay changes.
- Maintain accurate payroll records and investigate discrepancies.
- Ensure employee classifications, pay rates and applicable entitlements are recorded correctly.
- Assist with payroll reporting, reconciliations and employee payroll enquiries.
- Maintain employee records relating to superannuation, leave and other applicable entitlements.
- Monitor relevant award updates and employment requirements.

Human Resources & Recruitment

- Coordinate recruitment, job advertisements, candidate screening and interview arrangements.
- Prepare employment contracts, offer letters and new starter documentation.
- Coordinate onboarding,



inductions and mandatory training.
- Maintain employee files, HR systems, leave records and employment documentation.
- Monitor probationary periods and assist with employee reviews and exit procedures.
- Support managers with general HR enquiries, attendance, performance management and workplace matters.

Workers’ Compensation & Injury Management

- Coordinate workers’ compensation claim documentation and administrative processes.
- Liaise with insurers, claims managers and rehabilitation providers.
- Maintain injury registers, incident reports and relevant claim documentation.
- Assist with return-to-work arrangements and suitable duties.
- Monitor claim progress and support compliance with applicable requirements.

Employment Compliance & Administration

- Assist with the administration of applicable contemporary awards and Australian employment requirements.
- Support compliance with employment contracts, workplace policies and employee entitlements.
- Coordinate training records and relevant workplace health and safety documentation.
- Maintain HR policies, procedures and employee records.
- Identify opportunities to improve HR and payroll processes.

About You

To be successful in this role, you will have:

- Essential: Demonstrated hands-on experience processing payroll, including timesheets, overtime, allowances,



leave and employee pay changes.
- Previous experience in an HR Coordinator, Payroll Officer, HR Administrator or similar role.
- A sound understanding of Australian payroll processes and employment entitlements.
- Experience using payroll software and maintaining accurate payroll records.
- Strong attention to detail and the ability to investigate payroll discrepancies.
- Good Microsoft Excel and general computer skills.
- Excellent organisational, communication and time-management skills.
- The ability to maintain confidentiality and handle sensitive employee information.
- The ability to manage competing priorities and meet deadlines.
- A practical, proactive approach and the confidence to work independently.

Highly Desirable

- Experience processing payroll in hospitality, retail or food manufacturing.
- Knowledge of the Restaurant Industry Award 2020 and the Food, Beverage and Tobacco Manufacturing Award 2020, where applicable.
- Experience with award-based pay conditions, including penalty rates, overtime, allowances and employee classifications.
- Experience in workers’ compensation and return-to-work coordination.
- Relevant HR, payroll or business administration qualifications.

Why Join Pasticceria Papa?

- Direct access to leadership: Report directly to the Managing Director.
- Variety: Work across payroll, HR administration, recruitment, employee relations and injury management.
- Make an impact: Help support employees and managers across our business operations.
- Consistent schedule: Enjoy a Monday-to-Friday working week.
- Professional development: Broaden your experience across HR, payroll and employment compliance.

📌 HR Coordinator (Five Dock)
🏢 Pasticceria Papa
📍 Five Dock