About the role

As the IT Support Specialist, you will be responsible for providing technical support across all aspects of technology and information systems and services. You’ll support the development and maintenance of the Standard Operating Environment (SOE), support compliance with cybersecurity standards, and ensures accurate IT asset tracking and lifecycle management.

From troubleshooting a technical issue that’s stopping someone in their tracks, to maintaining the systems and applications that keep Council operating every day, you’ll play a key role in making sure technology works for our people and not against them. Whatever the challenge, you’ll bring a calm, customer centric and solutions focused approach. Working within Councils policies, procedures and service standards you will continuously look for opportunities to improve the way that we deliver our technology services.

To be successful you will need:

• Sound knowledge of computer networking, hardware and software.

• Developing to sound knowledge of Microsoft Exchange, MDM, Intune, Active Directory and virtualisation platforms such as Microsoft Hyper-V.

• Ability and skills in explaining technical IT issues and concepts to customers.

• A professional approach to complex problem solving, negotiation and conflict resolution.

• Previous experience in delivering technical maintenance across IT Infrastructure, systems, endpoints and applications.

• Experience in supporting Microsoft Windows client and server environments.

Join a progressive & flexible organisation in this opportunity to influence change and be valued for your contribution. This is a full-time,



permanent position offered at General Officer Level 4 under our Enterprise Agreement 2025. We are open to flexible work options and alternative work arrangements for the right candidate.

Benefits of working with us

Council is committed to delivering quality services and recognises that to achieve this, providing an environment for staff to flourish is essential. Here’s a glimpse at what’s on offer:

• Flexible work culture with flexi time and flexible work arrangements.

• An cutting-edge Employee Wellbeing and Resilience Program.

• Competitive discounts on private health insurance.

• Generous uniform allowance.

• Journey insurance and income protection.

• Professional development and industry networking.

Essential position requirements

• This position requires you to hold and provide evidence of a current and valid National Police Check (NPC) before being appointed to the position.

• All employees are required to undertake a pre-employment medical prior to commencement.

For further information and a copy of the position description, please refer to www.barossa.sa.gov.au. or contact the People and Culture team on (08) •••• •444. To apply please forward your application addressing the position competency profile to The Barossa Council via [email protected] or via our website.

Applications close 5:00pm 15th of November 2026

The Barossa Council is committed to Equal Employment Opportunity principles, a constructive culture, workplace diversity and professional development. We welcome applications from those with diverse backgrounds including people who live with disability and are committed to providing reasonable adjustments to ensure all employees are successful in their roles.

📌 IT Support Specialist (Adelaide)
🏢 The Barossa Council
📍 Adelaide