Business Operations Officer

Work Type: Part time (FTE 0.7)

Term: 2 Years Maximum Term

Salary: $65,187.24 per annum (pro rata) + superannuation + salary packaging benefits

Industry: Healthcare and Medical

Location: This position is based at our Ballarat office and operates under a flexible hybrid work model. A minimum of three days per week onsite is required to support team collaboration and organisational priorities.

About Us

At Western Victoria Primary Health Network (WVPHN), we are committed to improving the health outcomes and healthcare experience of all communities across Western Victoria.

Working in partnership with community and health industry stakeholders, we strengthen the primary health care system with a focus on people at risk of poor health outcomes.

With regional centres in Ballarat, Geelong, Horsham and Warrnambool, we continue to work toward strong rural and regional connections.

Our values guide our work:

Equity: We believe everyone deserves access to quality health care, regardless of where they live, who they are, or the challenges they face. Equity guides our focus on reducing health disparities and designing systems that include and empower

Integrity: We do what is right, even when it’s hard. Integrity builds trust with our partners and communities, holding us to the highest ethical standards and ensuring transparency in everything we do.

Courage: We are bold in pursuit of change. Courage empowers us to challenge the status quo, advocate for what’s needed, and lead with conviction, even in the face of uncertainty.

The Opportunity

We are seeking a motivated and organised Business Operations Officer to join our team in an office-based role at our Ballarat location.

This is a hands-on, varied role where you will provide essential administrative and operational support across the organisation. You will play a key part in ensuring day-to-day business activities run smoothly, supporting internal teams and contributing to the delivery of high-quality services across multiple sites.

You will support a wide range of administrative functions,



stakeholder coordination and office operations. This role also includes occasional travel to other regional offices including Geelong, Horsham and Warrnambool.

This is a outstanding opportunity for someone who enjoys being organised, supporting others, and contributing to a collaborative and purpose-driven workplace.

Key Responsibilities

Provide administrative and operational support to the People, Culture and Business Operations Management team and wider WVPHN staff

- Assist with general office duties and operational tasks across the organisation

- Support coordination of meetings, documentation, correspondence and internal communications

- Undertake accurate data entry and maintain administrative systems and records

- Liaise with internal and external stakeholders via phone, email and in person

- Support fleet and facility coordination tasks as required

- Travel to regional offices as needed (Ballarat, Geelong, Horsham, Warrnambool)

- Assist with ad hoc administrative tasks and project support as directed

- Maintain confidentiality and comply with organisational policies, procedures and values

About You

You are a reliable and detail-focused individual who enjoys supporting a busy team and contributing to smooth operational delivery.

You will bring:

- Strong organisational and multitasking skills

- Excellent written and verbal communication skills

- Experience using Microsoft Office applications

- Ability to work both independently and collaboratively within a team

- High attention to detail and accuracy in your work

- Flexibility and willingness to travel when required

- A positive attitude and eagerness to learn

- Previous administrative experience (desirable)





This is an excellent opportunity to build your career in business operations within a supportive and community-focused organisation.

Employment requirements

- Be prepared to undergo a National Police Check, prior to appointment

- A current Victorian driver’s licence

- Working rights in Australia (visa, permanent resident, citizen)

Why Join WVPHN

At WVPHN, we don’t just offer a job, we offer a meaningful career in a values-led organisation that celebrates diversity, inclusion and innovation.

We’re proud to foster a supportive and flexible workplace where everyone feels welcome, heard and empowered to lead. Our values – Equity, Integrity and Courage, guide everything we do.

As part of our team, you’ll enjoy a range of benefits designed to support your wellbeing, growth and work-life balance:

- Generous salary packaging options (up to $15,900 + $2,650 meals and entertainment)

- Annual professional development allowance ($1,200, pro-rated for part-time per dedicated leave

- Family-friendly and flexible working arrangements

- Collaboration with passionate, likeminded professionals

- Option to purchase additional leave.

- Additional paid leave between the Christmas and New Year period

- Employee Assistance Program

How to Apply

Email in your application to ••••@westvicphn.com.au until 12 pm on Friday, 6 November.

Please include:

- Your CV

- A cover letter outlining your experience, key achievements and how your skills align with this role and its requirements.

To learn more about these opportunities and access the full position description, please visit our website: https://westvicphn.com.au/about-us/wvphn-careers/

WVPHN is committed to building a diverse and inclusive workforce. If you require any adjustments throughout the recruitment process, please let us know.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and individuals with relevant lived experience.

📌 Business Operations Officer (Ballarat)
🏢 Western Victoria Primary Health Network
📍 Ballarat