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Marketing Operations Specialist – Remote

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote workplace with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average
This role

We are looking for a Marketing Operations Specialist who is an AI-first automation specialist, possessing the deep Marketo expertise required to dismantle manual processes and replace them with autonomous systems.

In this role, you will be the architect of our marketing engine. You are not just a campaign executor; you are a systems orchestrator tasked with driving the transition from traditional, manual ways of working toward a future of AI-assisted automation. Your mission is to ruthlessly eliminate human friction and technical debt, leveraging AI to build smarter, self-sustaining workflows that redefine operational excellence.

This will include

- Platform Management & Support: Manage the day-to-day operations of our Marketo instance to support the broader business, ensuring high system uptime, flawless execution, and scalable processes.
- Lead Investigations & Troubleshooting: Act as the ultimate problem-solver for funnel leakage. Conduct deep-dive lead investigations to troubleshoot routing issues, scoring anomalies, and synchronisation errors between Marketo and Salesforce.
- Operational & Campaign Optimisation: Drive continuous Marketo optimisation. You will look beyond “how it’s always been done” to streamline campaign logic, apply AI to repetitive processes, and increase our speed-to-market.
- Cross-Functional Business Alignment: Develop a comprehensive, solid understanding of Employment Hero’s marketing, sales, and overarching business processes. You will deconstruct these business requirements into raw data constraints and technical solutions.
- System Overhaul & Simplification: Partner with the Senior Marketing Operations Manager on high-level, strategic projects aimed at ruthlessly overhauling and simplifying our Marketo instance. Your goal is to eliminate technical debt and build a clean, sustainable “Marketecture.”
- List Operations Management: Manage and oversee the List Operations function (2 Direct Reports). You will ensure pristine data hygiene, accurate segmentation, and timely list execution, while proactively exploring how AI and data enrichment agents can automate these historically manual tasks.
- Ruthless Documentation: Maintain comprehensive, up-to-date documentation for all systems and workflows. You will ensure that our marketing infrastructure is never a “black box,” making processes transparent, accessible, and easy for the broader team to understand.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

- Deep Marketo/CRM Expertise: 5+ years of hands-on, advanced experience managing Marketing Automation Platforms (Marketo preferred) in a rapid-paced B2B environment.
- An AI-First Mindset: You don’t just want to build workflows; you want to build agentic workflows. You have a strong appetite for using AI tools (like LLMs, automated agents, or advanced orchestration platforms) to solve traditional MarOps problems.
- Systems Thinking: You possess a “first principles” problem-solving approach. You can see how data flows through the entire MarTech ecosystem (from initial touchpoint to Salesforce opportunity) and understand how to build solutions that scale.
- CRM Proficiency: Strong working knowledge of Salesforce, specifically how it integrates with MAPs (Marketo preferred) (custom objects, field mapping, lifecycle stage transitions, and sync mechanics).
- Operational Discipline: High autonomy with a focus on delivering value over volume. You are comfortable pushing back on scope creep to prioritize system integrity and business impact.
- Growth & Improvement Mindset: You possess an insatiable curiosity about the “why” and a relentless obsession with continuous improvement. Guided by first-principles thinking, you believe that “the best part is no part” and constantly seek to simplify or remove unnecessary complexity.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali, Dubai, and Gold Coast and can’t wait to meet in Singapore, September 2027.

Privacy and AI Notices

- We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
- We verify candidate identity and location as part of our hiring process.
- At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

The DevOps Team at Enosi is responsible for the development of Enosi’s Powertracer Platform. At Enosi, the developers also own the operational support of the platform.

We have rewritten Powertracer to scale to over a hundred thousand households, businesses and generation sources, trading their energy and delivering traceability of supply to customers. At this scale we will be responsible for delivering the trading and tracing between supply and demand of electrical energy in the gigawatt hours a year range.

If you are ready to challenge an industry that has long lagged behind the innovation curve, and be part of driving emissions to true zero, we want to hear from you.

We are looking for recent university graduates, with a degree in software engineering, electrical engineering, telecommunications engineering or computer science, or if you have undertaken an alternative “learn to code”. You will join us as an Associate Engineer, with six month rotations in the different engineering domains:

Infrastructure and observability engineering

At the completion of the three rotations, you will have the opportunity to progress to a software or infrastructure engineer role in an area that interests you (notwithstanding business needs).

Examples of problems you'll be solving

Introducing new React components to Powertracer’s frontend

Owning the introduction of new API features in our microservices

Integrating new API features from microservices through the GraphQL interface for presentation in the front end

Refining the observability capabilities across all services, including the front end

Refactoring Terraform modules used in the deployment of infrastructure an applications

You are great because…

You’ve completed your degree or coursework in software engineering or related field

You’ve shown your interest in your career path through personal projects that go beyond the requirements of your education program

You may have some professional software engineering experience, between one and two years

You understand the importance of maintaining source code, in particular using git repositories (we’re a Github team)

You are aware of the software development life cycle, particularly in a culture of continuous deployment (we love Buildkite)

You understand the importance of clear documentation, and are willing to contribute to it

You’ve had experience working with cloud service providers (we use AWS, but the principles apply across the major providers)

You’ve learnt a little (or a lot) about how Terraform can make life easier

You’ve learnt a little (or a lot) about Go, and how it can be leveraged in serverless and container solutions

You’ve learnt a little (or a lot) about React and GraphQL, especially if you’ve built some projects with it

You’ve spent time working with Atlassian’s Jira and Confluence products

You’re comfortable working remotely, communicating primarily over Slack (chat, voice and video)

You can show us your technical experience

We will want to understand more about your skills, including your engineering track record, experience across the software development lifecycle, agile methods, devops, incorporation of testing. Having some example work that could be reviewed would be appreciated.

Reason Group is an Australian business and technology services firm helping government and regulated enterprises become faster, safer, and simpler. We specialise in digital transformation, business improvement, technology delivery, and AI-enabled solutions that help organisations navigate complexity and deliver better outcomes. As a trusted partner with deep expertise in government and regulated environments, we work alongside our clients to design, build, and deliver practical solutions that create lasting value.

The role

The ServiceNow Developer designs, configures, develops and supports secure, scalable solutions on the ServiceNow platform. The role works closely with analysts, architects, testers and client stakeholders to translate requirements into maintainable platform outcomes.

Key responsibilities

- Configure and develop ServiceNow applications, workflows, forms, integrations, scripts and automation.
- Translate approved requirements and solution designs into secure, maintainable technical components.
- Follow ServiceNow development standards and favour configuration and reusable patterns over unnecessary customisation.
- Complete unit testing, peer reviews, defect resolution and technical documentation.
- Support releases, upgrades, data migration, integration and production troubleshooting activities.
- Work collaboratively in agile delivery teams and communicate estimates, progress, dependencies and risks.
- Protect client information and comply with security, access, change and release controls.

What you will bring

- Hands-on ServiceNow development experience using relevant modules and platform capabilities.
- ServiceNow Certified System Administrator is desirable; Certified Application Developer or relevant implementation certifications are highly regarded.
- Experience with source control, automated testing, upgrades and agile delivery is desirable.
- Strong written and verbal communication skills, with the ability to work effectively with clients and colleagues.
- Sound judgement, initiative and the ability to manage competing priorities in a changing environment.
- A collaborative, respectful approach and willingness to support work beyond immediate responsibilities when needed.
- Commitment to quality, confidentiality, security, workplace policies and client compliance requirements.
- Curiosity about emerging technology and openness to using approved AI tools responsibly to improve outcomes.
- Advance your career working on meaningful and varied projects with great people.
- Enjoy a people-first culture focused on wellbeing, fun and happiness.
- Be part of a growing, sovereign Australian technology business.
- Work in an innovative environment where you can own your work, think differently and create impact.
- Join an inclusive workplace where we celebrate our diversity and you feel like you belong.
- Access professional development and clear pathways to learn, grow and be mentored by our leaders.

Remote Data Entry Operator (Entry Level)

Remote Data Entry Operator (Entry Level)

Company:

Optiboost Media

Location:

New York, USA (Remote / Work From Home)

Job Type:

Full-time / Part-time

Company Overview:

Optiboost Media is a growing professional services company providing data, digital, and operational support solutions. We focus on accuracy, efficiency, and long-term collaboration with our team members across the United States.

Job Description
Optiboost Mediais seeking a Remote Data Entry Operator to accurately enter, update, and maintain company data. This is an entry-level role, and training will be provided. The position is fully remote.

Responsibilities:

Accurately enter and update data in company systems

Maintain organized and up-to-date records

Review data for errors and correct inconsistencies

Ensure confidentiality and data security

Meet daily and weekly deadlines

Requirements:

Basic computer skills (MS Word, MS Excel)

Good typing speed with high accuracy

Strong attention to detail

Reliable internet connection

Ability to work independently

Must be legally authorized to work in the United States (U.S. work authorization required; visa sponsorship is not available)

$18 – $25 per hour (based on performance and experience)

Screening Questions (Recommended for Indeed):

Are you legally authorized to work in the United States?

Do you have reliable internet access to perform remote work?

Do you have experience with data entry or MS Excel? (Yes/No)

Spam Filter Lines (Optional, to reduce irrelevant applicants):

Only candidates who answer the screening questions correctly will be considered.

Applications without a resume will not be reviewed.

How to Apply:

Interested candidates should apply through Indeed. Only shortlisted applicants will be contacted byOptiboost Media.

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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are seeking a Remote Support Engineer to join our Remote Support Services (RSS) team based in Hawthorn, Melbourne .

In this role, you will provide technical support for Rockwell Automation's hardware and software portfolio, helping customers resolve complex automation challenges across controllers,



visualization, industrial networks, condition monitoring, and related technologies. This is an excellent opportunity to develop expertise in industrial automation while supporting customers across a diverse range of industries and applications.

You will report to the Team Lead, Remote Support Services, and work in a hybrid environment.

Your Responsibilities:

Provide technical support to customers through phone, chat, and electronic support channels.

Troubleshoot and resolve issues involving Rockwell Automation's hardware and software products, including controllers, HMI, industrial networks, and related technologies.

Analyze, reproduce, and investigate complex technical issues using available tools, test environments, and engineering resources.

Document troubleshooting activities, findings, and resolutions in service tickets while maintaining a high standard of customer communication.

Collaborate with Engineering, Product Management, Quality, and other teams to investigate and resolve product issues.

Contribute to the Knowledge-Centered Service (KCS) process through the creation and maintenance of technical articles, knowledge assets, and best practices.

Develop technical expertise in assigned product areas and share knowledge through mentoring, training, and team collaboration.

Support continuous improvement initiatives that enhance customer experience, operational efficiency, and support quality.

The Essentials - You Will Have:

Bachelor's degree in Electronics, Mechatronics, Electrical Engineering, Computer Science or related field

Minimum 2 years of experience working with industrial automation products or systems.

Strong analytical and troubleshooting skills with the ability to resolve complex technical problems.

Effective verbal and written communication skills with a customer-focused approach.

Ability to work collaboratively in a quick-paced technical workplace.

The Preferred - You Might Also Have:

Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.

CCNA or equivalent industrial networking certification.

What We Offer:

Comprehensive mindfulness programmes with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees.

Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our On Track program

On-demand digital course library for career development

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid #LI-CT1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Technical Support Engineer - Remote APAC

Our mission is to create a world where software builds and improves itself.
We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

About Factory

Our mission is to create a world where software builds and improves itself.
We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

About the Role

Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale.

What you will do and achieve

- Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.

- Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.

- Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.

- Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.

Qualifications

We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have robust technical experience in one or more of the following areas:

- Programming: proficiency in one or more up-to-date languages such as Python, Go, Java, C++, or JavaScript/Node.js.

- Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.

- Excellent written and verbal communication skills.

- A genuine desire to help people and advocate for customer success.

- A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.

- A capacity to rapidly learn new technical skills and adapt to emerging technologies.

- Strong teamwork skills and sound judgment on when to seek help or collaborate.

Nice to Have

- Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.

- Prior work at startups or in high‑growth environments where you built processes and tools from scratch.

- Familiarity with observability tools, automation frameworks or CI/CD pipelines.

- Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).

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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

You will join the Remote Support team which handles broad range of customer inquiries in scope of Rockwell Automation and Allen Bradley software related questions for customers based in Japan providing support in Japanese language.

This is great opportunity to gain a highly complex knowledge and experience in Industrial Automation area and become specialist in one of many fields like PLC, SCADA, HMI, Power Control – Drives, Motion, Industrial Networks and many more.

Your Responsibilities:

Provide customer support in Japanese language by troubleshooting customer issues via the phone, chat and SAQ (email response). Simulation and analysis of clients' issues using available resources. Research, verification, and resolution of reported issues.

Have proficient level skills in Japanese language. Having upper to intermediate level skills in English language will be an added advantage

Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner. Documenting technical solutions and best practices

Serve as company liaison to the customer for multiple product families and various types of customer inquiries.

Develop professional expertise. Applies company policies and procedures to resolve variety of issues.

Participate in the establishment, measurement, and achievement of customer satisfaction metrics

Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.

Develop area(s) of expertise within core area of Rockwell softwares and deliver internal training/knowledge sharing to respective core area.

Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.

Frequently interacts with peers and customers to gain cooperation of others or conduct presentations of technical information/project activities. Builds productive internal/external working relationships.

Continuous improvement in products and technologies required to provide high level support for customers.

The Essentials - You Will Have:

Bachelor of Science in Electronics, Electrical Engineering or Computer Science or related field

At least 2 years' experience working with industrial automation products / systems

Proficient in Japanese language is a must

Expertise in Rockwell software such as FactoryTalk OperationSuite of products i.e FactoryTalk View Site Edition, ThinManager, FactoryTalk Historian Site Edition, FactoryTalk VantagePoint, FactoryTalk AssetCentre, FactoryTalk Metrics, FactoryTalk Transaction Manager, FactoryTalk EnergyMetrix, FactoryTalk Batch, PlantPAX etc. will be an added advantage

The Preferred - You Might Also Have:

Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.

CCNA or equivalent industrial networking certification.

What We Offer:

Comprehensive mindfulness programmes with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees.

Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our On Track program

On-demand digital course library for professional development

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid #LI-CT1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Operational Support Officer, Rural and Remote Health

Darwin Flinders University

Posted today

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Job Description

- Full time | Fixed term until 31 December 2027

We are seeking a proactive and highly organised Operational Support Officer to join the Operational Support team and deliver high quality operational and administrative support to the Discipline of Rural and Remote Health (RRH) at Flinders University. In this diverse role, you will be responsible for coordinating operational activities including conferences and events, stakeholder visits, while providing executive support to leadership staff. Based at the Darwin Casuarina campus, this position contributes to the ongoing improvements of operational procedures, administrative systems and work instructions to support consistent and effective service delivery across the discipline.

Key responsibilities include:

- Providing operational and administrative support, including calendar management, coordination of meetings and conferences, and the preparation and distribution of correspondence.
- Building and maintaining effective working relationships with leadership staff and key stakeholders.
- Supporting the development and ongoing maintenance of operational procedures, processes and templates to support efficient and consistent service delivery.
- Coordinating travel arrangements for staff, students, visitors and groups, ensuring compliance with university policies and procedures.

This position makes a significant contribution to the University’s strategic plan, Changing Lives, Every One Matters , by 2035 through being collaborative, responsive and service-focused, supporting the University's commitment to the Core Enabler of Stronger Together and ensuring effective engagement with staff, students and stakeholders.

About You

You are a highly organised and proactive professional with experience providing operational and administrative support in a complex environment. With solid communication and stakeholder engagement skills, you thrive in a fast-paced setting, effectively managing competing priorities while delivering high-quality customer service and operational outcomes. You are solutions-focused, detail-oriented and committed to continuous improvement, with the ability to work both independently and collaboratively to support organisational goals.

To be successful in this position, you will demonstrate:

- Proven experience providing operational and administrative support, including coordinating events, travel, facilities, resources and business operations within a complex organisation.
- Strong organisational and problem-solving skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy and attention to detail.
- Excellent written and verbal communication skills, with the ability to build positive relationships and work collaboratively with a diverse range of internal and external stakeholders.
- Sound knowledge of contemporary administrative systems, software and processes, with the ability to interpret and apply policies and procedures to support efficient service delivery and continuous improvement.

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT , our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory. We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health.

Our postgraduate education pathways (Remote Health Practice program), provides workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SA+NT focussing on Indigenous leadership capacity development and developing the Indigenous health workforce. All activities are driven by our values which focus on the long-term and short-term needs of the NT community.

Life at Flinders

They say know your place. We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers,



doers and changemakers who challenge convention, and each other, to shape what comes next.

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our staff wellbeing program
- Wide range of professional development activities and services, including exclusive staff study offers
- We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
- Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University.

These include:

- Flinders University will require a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.
- Staff working in a health care setting are required to be fully vaccinated against COVID-19 in line with the NT Health policy.
- Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid 'Working with Children Clearance' (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.
- undefined

How to Apply and Information

- You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 3 pages and address the Key Position Capabilities of the position description .
- Candidates who have already applied for this position are not required to submit a new application.
- Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University.If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements through or call .
- For more information regarding this position, please contact Amy Schulz.

Certification

Applications to be submitted before 10.00pm:

28 Oct 2026

Position Details

- Full time | Fixed term until 31 December 2027

- Professional HEO5 | $84,599 - $93,366

- Location: Darwin / Larrakia

- View Position Description

About the Role

We are seeking a proactive and highly organised Operational Support Officer to join the Operational Support team and deliver high quality operational and administrative support to the Discipline of Rural and Remote Health (RRH) at Flinders University. In this diverse role, you will be responsible for coordinating operational activities including conferences and events, stakeholder visits, while providing executive support to leadership staff. Based at the Darwin Casuarina campus, this position contributes to the ongoing improvements of operational procedures, administrative systems and work instructions to support consistent and effective service delivery across the discipline.

Key responsibilities include:

- Providing operational and administrative support, including calendar management, coordination of meetings and conferences, and the preparation and distribution of correspondence.

- Building and maintaining effective working relationships with leadership staff and key stakeholders.

- Supporting the development and ongoing maintenance of operational procedures, processes and templates to support efficient and consistent service delivery.

- Coordinating travel arrangements for staff, students, visitors and groups, ensuring compliance with university policies and procedures.

This position makes a significant contribution to the University’s strategic plan, Changing Lives, Every One Matters , by 2035 through being collaborative, responsive and service-focused, supporting the University's commitment to the Core Enabler of Stronger Together and ensuring effective engagement with staff, students and stakeholders.

About You

You are a highly organised and proactive professional with experience providing operational and administrative support in a complex environment. With strong communication and stakeholder engagement skills, you thrive in a fast-paced setting, effectively managing competing priorities while delivering high-quality customer service and operational outcomes. You are solutions-focused, detail-oriented and committed to continuous improvement, with the ability to work both independently and collaboratively to support organisational goals.

To be successful in this position, you will demonstrate:

- Proven experience providing operational and administrative support, including coordinating events, travel, facilities, resources and business operations within a complex organisation.

- Strong organisational and problem-solving skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy and attention to detail.

- Excellent written and verbal communication skills, with the ability to build positive relationships and work collaboratively with a diverse range of internal and external stakeholders.

- Sound knowledge of contemporary administrative systems, software and processes, with the ability to interpret and apply policies and procedures to support efficient service delivery and continuous improvement.

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT , our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory. We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health.

Our postgraduate education pathways (Remote Health Practice program), provides workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SA+NT focussing on Indigenous leadership capacity development and developing the Indigenous health workforce. All activities are driven by our values which focus on the long-term and short-term needs of the NT community.

Life at Flinders

They say know your place. We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next.

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

- 17% Superannuation + salary packaging options

- Flexible working arrangements

- Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our staff wellbeing program

- Wide range of career development activities and services, including exclusive staff study offers

- We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.

- Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

- Please see here for our Reconciliation Action Plan

- Please see here for our Indigenous Workforce Strategy

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Prescribed Conditions for Employment

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University.

These include:

- Flinders University will require a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

- Staff working in a health care setting are required to be fully vaccinated against COVID-19 in line with the NT Health policy.

- Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid 'Working with Children Clearance' (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.

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How to Apply and Information

- You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 3 pages and address the Key Position Capabilities of the position description .
- Candidates who have already applied for this position are not required to submit a new application.

- Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University.If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements through or call .

- For more information regarding this position, please contact Amy Schulz.

Certification

Applications to be submitted before 10.00pm:

28 Oct 2026

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.

Job Title: Remote Operations Manager (Boutique Nanny & Babysitting Agency)
Company Based: Australia, Brisbane and Gold Coast
Location: Remote (Philippines)
Work Arrangement: Part-time (20-30 hours per week)
Operating Hours: Australian Eastern Standard Time (AEST) – 8am until 2pm business hours

About Mini Connections
Since 2016, Mini Connections has been a premium, well-established nanny & babysittingagency servicing busy and HNF families across Brisbane and the Gold Coast, Australia. We don't just fill jobs; we provide a personable service pairing busy and professional families with professional carers.

As our Director transitions to focus exclusively on front-end sales and client consultations, and nanny interviews we are seeking a positive, experienced andhighly organised Operations Manager to take 100% ownership of our candidate sourcing, post placement ecosystem, client-candidate management, conflict resolutions, and daily workflows.

You will be the operational backbone and the protective shield of Mini Connections. Your primary mission is to seamlessly manage the entire journey of our clients and candidates once a placement has been made. You will manage candidate sourcing, client inquiries, maintain efficient and up -to-datedatabase, and ensure that no client or candidate ever experiences a delay in service!

Key Responsibilities

1. Candidate Lifecycle & Pipeline Management

Vetting Coordination: Oversee the onboarding funnel for new nanny applicants, ensuring all reference checks, Working with Children Checks, and safety clearances are thoroughly verified and uploaded into CRM.

Professional Profile Creation: Create beautiful, client-ready candidate portfolios that present our talent in a highly polished, professional layout.

Manatal Database Upkeep: Maintain an immaculate CRM at all times, ensuring candidate availabilities, tags, and compliance documents are 100% accurate and up to date.

2. Client Services & Customer Resolution

Customer Service: Act as the first point of contact for all daily client and candidate inquiries via our centralised agency communication channels (Whats App, email, and virtual phone line).

Autonomous Problem Solving: Take full ownership of daily customer service issues and client resolutions (e.g., handling booking adjustments, placement queries, concerns or candidate feedback) using established agency parameters, shielding the Director from routine friction.

Interview Coordination: Manage schedules and calendars to seamlessly book interviews between clients, candidates, and internal team members.

3.Candidate Sourcing: Post targeted, beautifully aligned job advertisements and updates across our professional channels (including Instagram, facebook, and LinkedIn) to continually attract high quality candidates.

4. Systems, Contracts & Invoicing

Contract Administration: Issue, track, and securely archive client terms of business, placement agreements, and intake forms.

Financial Oversight: Manage overdue placement invoices and coordinate nannies for casual or short-term bookings.

Requirements & Qualifications

Experience: 3+ years proven experience as an Operations Manager, Online Business Manager (OBM), or Senior Executive Support Specialist—working within fast paced premium recruitment, or real estateagencies.

Communication Skills: Exceptional written and verbal English and grammar skills, with the ability to maintain a professional, calm, and premium brand tone under pressure.

Technical Savviness: High proficiency with contemporary project management tools (e.g., Manatal, Microsoft 365, Teams), communications systems, and recruitment-focused CRMs.

Proactive Problem Solver: You naturally have initiative when discerning the correct decision for the business who takes pride in refining systems and can confidently make executive customer-service decisions within defined boundaries.

Technical Setup: A secure, reliable, high-speed internet connection with power backup, a distraction-free workspace, and availability during Queensland (AEST) business hours between the hours of 8AM until 2PM Monday to Friday + additional.

What We Offer

Competitive Premium Pay: Up to $12 AUD per hour with the view to increase in 3-months + 12-month bonus!

Long-Term Stability: A trusted, long-term partnership with a highly respected and well-established Australian boutique brand.

12th Month Pay: 12th-month bonus provided at the end of the calendar year.

Autonomy: The trust and space to run operations your way without micromanagement, reporting directly to the Director once weekly.

How to Apply
If you truly believe you have the outlined experience outlined and would love the opportunity to work closely to the Managing Director who genuinely wants to support a thriving business on building systems, organising pipelines, and delivering a high-end customer experience, we want to hear from you!

Please submit your CV along with a short, 1-minute video introduction outlining your experience managing pipelines or resolving client situations and why you would make the perfect fit for this busy role to

Applications without a video introduction will not be considered.

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📌 Marketing Ops Architect — AI-First, Remote (City of Gold Coast)
🏢 Peregian Springs Golf Club
📍 City of Gold Coast