The Senior Case Manager at Social Services Regulator leads the Reportable Conduct Scheme (RCS) case management, handling allegations, assessing entity capacity, monitoring investigations and recommending improvements. Reporting to a Team Leader, this role assists and advises on complex matters, supporting Case Managers and escalating issues when required in a fast-paced workplace.
The position involves engaging with challenging subject matter, requiring resilience and empathy to deliver
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📌 Lead Case Manager, Child Protection & Investigations (Melbourne)
🏢 Social Services Regulator (SSR)
📍 Melbourne
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