SICE ANZ is seeking a Service Delivery Manager in Melbourne to lead IT and operational support delivering services per contractual commitments. You will guide the delivery team, manage SLA performance, and coordinate cross-functional stakeholders across internal and client teams.
The role emphasizes incident and change leadership, governance, and continuous improvement, with a focus on building strong client relationships, overseeing vendors, and producing explicit service performance reports.
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📌 IT Service Delivery Lead | SLAs, Incidents & Improvements (Melbourne)
🏢 SICE
📍 Melbourne
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