26th October, 2026

A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions. Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‑to‑end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide. Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‑field support teams. We power drivers, operators and passengers with dispatch, navigation, in‑car tech, apps and payment solutions across Australia and globally.
The A2B Way We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.
At A2B Australia, we're transforming the way Australians move through our brands including 13cabs. We're looking for a Client and School Transport Support Coordinator to help deliver reliable and effective school transport services across Adelaide.

The Client and School Transport Support Coordinator plays a key operational role in the day-to-day delivery of school transport services. Working closely with government stakeholders, schools, parents, carers, drivers and internal teams, you'll help ensure services operate smoothly, compliantly and efficiently while providing exceptional stakeholder support.

What You'll Be Doing

- Coordinate and monitor daily school transport operations to ensure services are delivered reliably and in line with operational requirements.




- Manage transport schedules, run allocations and service changes, including new, varied and ceased transport arrangements.
- Work closely with drivers to manage service disruptions, resolve operational issues and maintain service coverage.
- Support driver onboarding activities and assist with sourcing replacement driver coverage when required.
- Act as a key contact for government departments, schools, parents/carers and internal stakeholders, responding to enquiries professionally and promptly.
- Manage complaints, feedback and service issues, ensuring timely resolution and escalation where appropriate.
- Maintain accurate operational records, schedules and documentation across multiple systems.
- Prepare reporting and support billing, invoicing and reconciliation activities in partnership with Finance.
- Contribute to compliance, auditing and quality assurance activities through accurate record keeping and documentation management.
- Identify opportunities to improve processes, reporting accuracy and service delivery outcomes.

About You You're an organised and customer-focused coordinator who thrives in a fast-paced environment, builds strong stakeholder relationships and takes pride in delivering accurate, reliable operational support.
You'll bring:

- Experience in transport coordination, logistics administration, scheduling or a similar operational support environment.




- Robust stakeholder engagement and customer service capability.
- Experience managing multiple priorities while maintaining accuracy and attention to detail.
- Well-developed administrative skills including data entry, record management, reporting and document preparation.
- Proficiency using Microsoft Office applications and database management systems.
- The ability to work independently while contributing positively within a team environment.

We're looking for someone who:

- Demonstrates excellent planning, coordination and organisational skills.
- Communicates confidently with a diverse range of stakeholders.
- Takes initiative to solve problems and respond to changing operational needs.
- Delivers a high standard of customer service.
- Maintains strong attention to detail and data accuracy.
- Handles sensitive information with professionalism and confidentiality.

Why Join A2B

- Be part of a business that helps connect people and communities every day.
- Join an organisation that values collaboration, accountability, innovation and customer focus.
- Contribute to transport services that support students, families, schools and community outcomes across Adelaide.
- Work with a national mobility leader backed by the strength of the ComfortDelGro Australia Group.
- Access opportunities to learn, grow and build your career within a diverse and evolving organisation.

If you're ready to make a meaningful impact through reliable and customer-focused transport coordination, we'd love to hear from you.
ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.

📌 Client & School Transport Coordinator (Adelaide)
🏢 A2B
📍 Adelaide