As our Dental Receptionist, you'll be the first point of contact for patients and play an important role in creating a positive, seamless experience from the moment they contact or enter the practice.
Working closely with our dentists, oral health therapist, Practice Manager and dental assisting team, you'll help coordinate appointments, manage patient enquiries and support the smooth day-to-day operation of the practice.
What your days look like:
- Welcoming patients and providing friendly, qualified service
- Managing appointments, the appointment book and patient scheduling
- Handling patient enquiries in person, over the phone and through other communication channels
- Maintaining accurate patient records and ensuring confidentiality
- Coordinating with the clinical team to support efficient patient flow
- Discussing treatment appointments and assisting patients with treatment-related enquiries
- Supporting administrative tasks, including patient payments and processing transactions
- Assisting with recalls, confirmations and follow-up appointments
- Helping maintain an organised, welcoming reception and waiting area
Hours of work:
This is a full-time position, working Monday to Friday 8:30am to 5:00pm with every second Friday off and occasional Saturday work may be required