We are seeking a highly motivated and dedicated Food & Beverage expert, to join our team as Food & Beverage Duty Manager for Outlets. Reporting to the Food & Beverage Outlets Manager, you will be responsible for the efficient and smooth shift operation of the Restaurant, Cafe, Bar and Room Service, while ensuring a high level of guest and team satisfaction.
- You will form part of the Food & Beverage leadership team providing ongoing support, training and development to team members.
- This is a energetic role working in the outlet's operations.
- Work closely with the Food & Beverage Outlets Manager, Director of Food & Beverage and Hotel Manager to support revenue initiatives and maintain cost controls
- Assist in the recruitment,
onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
- Meet and greet all VIP clients to ensure expectations are met.
- Prepare, manage and assist in facilitating major events operational requirements.
- Prepare and manage team members for a smooth operation, including conducting briefings and ensuring grooming standards.
- Ensure rosters have adequate number of team members for future events.
- Effectively handle client feedback and provide a prompt positive outcome.
- Regular interactions with Sales & Marketing team, promoting current F&B; promotions