Job Description

As the Front Office Manager at ibis Styles Mt Isa, you will play a crucial role in ensuring the smooth and effective running of the hotel's front office operations. This full-time position is based in Mount Isa, Queensland, and is responsible for leading a team of front desk associates to deliver exceptional customer service to our guests.

What you'll be doing

- Overseeing the day-to-day operations of the front office, including check-in/check-out, reservations, and guest inquiries
- Managing and scheduling the front desk team to ensure optimal coverage and productivity
- Providing excellent customer service and resolving guest issues in a timely and professional manner
- Monitoring and reporting on key performance metrics to identify areas for improvement
- Participating in the development and implementation of front office policies and procedures
- Liaising with other departments to ensure seamless guest experiences
- Contributing to the overall success of the hotel by supporting sales and marketing initiatives

📌 Front Office Manager (Mount Isa)
🏢 Ibis Styles
📍 Mount Isa