Are you a natural organizer who enjoys leading people, improving processes and making sure a business runs like clockwork?

We are seeking a proactive, personable and hands-on Office & Business Support Manager to take ownership of daily office operations while supporting the warehouse, service and technical teams within an established, service-driven business. This is a fantastic opportunity for an experienced Office Manager, Operations Coordinator or Business Support Manager who enjoys creating structure, driving productivity and ensuring people and processes work efficiently together. You will play a key role in keeping the business organized, supporting staff, improving operational performance and ensuring nothing falls through the cracks.

The Opportunity
Working closely with senior management, you will be the go-to person for coordinating daily operations, keeping teams on track and identifying opportunities to improve how the business operates.

Key Responsibilities

- Office & Business Operations: Oversee the smooth running of the office, administration, facilities and general business support functions.
- People Leadership: Support and coordinate staff across warehouse, service and technical departments, ensuring productivity, accountability and positive team performance.
- Workflow Management: Monitor workloads, follow up outstanding tasks, identify bottlenecks and ensure deadlines are met.
- Warehouse & Inventory Oversight: Support warehouse operations, stock takes, inventory accuracy, stock rotation and effective stock control procedures.
- Purchasing & Suppliers: Review supplier pricing,



identify cost-saving opportunities and maintain accurate purchasing information.
- Fleet & Equipment: Coordinate vehicle servicing, maintenance, repairs and associated records.
- Systems & Process Improvement: Identify inefficiencies, streamline procedures and implement practical improvements across the business.
- Hands-On Support: Step in to assist with administration, customer enquiries and operational tasks when required.

To be successful, you will bring:

- Previous experience in office management, business operations, team leadership or a similar coordination role.
- Robust people management skills with the confidence to motivate, support and hold team members accountable.
- Experience working within a service-based, operational or process-driven business.
- Excellent organizational skills and the ability to juggle multiple priorities.
- A proactive mindset with the ability to identify problems and implement solutions.
- Strong communication skills and the ability to build positive relationships across departments.
- A practical, hands-on approach and willingness to help wherever needed.
- Confidence working with business management systems, spreadsheets and office software.

Highly regarded: Experience with MYOB Acumatica, inventory management or working within pool heating, plumbing, HVAC, electrical, mechanical services or a similar technical industry.

Ready to Make an Impact? If you're a natural problem-solver who enjoys leading people, bringing structure to a busy environment and making things happen, we would love to hear from you.

Apply now to find out more about this exciting opportunity!

📌 Office & Business Support Manager (Brisbane)
🏢 Frontline Recruitment Group
📍 Brisbane