Expression of interest – Volunteer Recovery Program

inTouch is seeking enthusiastic and compassionate volunteers to support the delivery of our Recovery Programs for migrant and refugee women and children.

About inTouch

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we have provided services to more than 30,000 women, children and families. Our approach is informed by our inLanguage, inCulture service delivery model and specialist understanding of the cultural, social and migration-related experiences that can shape a victim survivor’s experience of family violence and help-seeking.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQA+ people.

Make a meaningful difference with inTouch

- Our Recovery Programs provide participants with opportunities for women and children to connect, learn, rebuild confidence, strengthen wellbeing and develop meaningful social and community connections as they move forward in their recovery.
- As a Recovery Programs Volunteer, you will play an important role in helping create a welcoming, inclusive and culturally responsive experience for participants. You will work alongside our specialist team, providing practical and administrative support that helps programs run smoothly and enables participants to engage and connect.

The Role of a Volunteer

- Depending on the program and your interests, you may:
- Support the practical delivery of Recovery Program sessions and activities.
- Help participants access program information, session details and practical arrangements.
- Assist with preparing venues, resources, participant materials and technology for sessions.
- Support arrangements such as interpreters, transport and accessibility under the guidance of inTouch staff.
- Assist facilitators and staff with activities,



resources and participant engagement.
- Help create a friendly and inclusive environment that encourages connection and participation.
- Support community and social activities that complement the formal program.
- Share feedback and observations with the team to help improve participants’ experience of our programs.
- You may also have the opportunity to contribute your own skills, interests and ideas to support program activities.

Time Commitment

- Volunteers are asked to make a regular commitment across the duration of the relevant Recovery Program. The frequency, timing and duration will be discussed during recruitment and will depend on program requirements and volunteer availability.

Who we are looking for

We welcome people from a range of backgrounds and experiences. You don’t need to have specialist family violence experience to volunteer with us.

You may have experience or an interest in:

- Community services or community engagement
- Administration or coordination
- Events and activities
- Working with people from diverse cultural backgrounds
- Interpreting or language support
- Technology or online platforms
- Arts, crafts, recreation or other activities
- Or simply a willingness to contribute your time and skills to support others.

Most importantly, we are looking for people who are:

- Respectful, inclusive and culturally responsive
- Friendly, approachable and willing to engage with others
- Reliable and organised
- Able to work collaboratively as part of a team
- Respectful of privacy and confidentiality
- Open to learning and following the guidance of inTouch staff

What you can gain from volunteering with inTouch

- Volunteering with inTouch is an opportunity to:
- Make a practical and meaningful contribution to the lives of women and children.
- Use your existing skills and interests while developing new ones.




- Build connections with people from diverse cultural backgrounds.
- Gain experience within a specialist community organisation.
- Learn more about family violence, recovery and the experiences of migrant and refugee communities.
- Be part of a supportive team committed to creating safer, more inclusive and connected communities.

The commitment

We are looking for volunteers who can make a regular commitment to supporting our Recovery Programs. The frequency and timing of volunteering will be discussed with you based on program needs and your availability.

Volunteers will be supported by designated inTouch staff and provided with appropriate information, guidance and induction for the role.

To volunteer with inTouch, you will need to:

- Be aged 18 years or over.
- Be willing to complete the required screening and checks, including a Police Check and Working With Children Check where applicable.
- Respect inTouch’s values, policies, confidentiality and commitment to the safety and wellbeing of participants.
- Be willing to make a regular commitment to volunteering.

Everyone is welcome

We value the skills, experiences and perspectives that people from different backgrounds bring to our organisation.

Whether you are a retiree, a professional looking to share your skills, a student or someone who simply wants to contribute to the community, we would love to hear from you.

You don’t need to have a particular professional background to express your interest. If you are passionate about supporting women and children, enjoy working with people and would like to contribute to a welcoming and connected community, we encourage you to apply.

Interested?

If you would like to volunteer with inTouch Recovery Programs, we would love to hear from you.

Please submit your resume and expression of interest outlining a little about yourself, your skills or interests, your availability and why you would like to volunteer with inTouch.

Together, we can help create welcoming spaces where women can connect, participate and rebuild.

In accordance with our Equal Chance Exemption (H326/2023), this position is open to applicants who identify as female only.

📌 Volunteer – Recovery Program – Expression of Interest (East Melbourne)
🏢 Intouch Multicultural Centre Against Family Violence
📍 East Melbourne