Unisys is seeking a Service Delivery Coordinator to triage ICT incidents and service requests, engage customers for missing information, and determine the best support path using established processes. You will coordinate with the COE, Field Engineers and specialist teams, ensuring accurate ticket information and timely resolutions.
You will maintain skilled communication, monitor tickets against SLA, and contribute to continuous improvement initiatives while working in a nationally
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📌 IT Service Delivery Coordinator - Field Services (City of Gold Coast)
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📍 City of Gold Coast
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