seek.com.au is seeking an experienced Customer Service Leader in Melbourne to drive team performance through daily metrics and continuous improvement. You will own key customer service KPIs and lead root-cause analysis when issues arise, ensuring responsive, solution-focused service for customers.
Working with regional and national leaders, operations, logistics and commercial teams, you’ll align service standards and outcomes while fostering a culture of engagement, accountability and
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📌 Customer Service Team Lead - KPI Driven, Cross-Functional (Melbourne)
🏢 seek.com.au
📍 Melbourne
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