The following job offers describe roles with key responsibilities, qualifications and compensation.

Reservation Booking Manager

Works as a Reservation Booking Coordinator for a leading company; full‑time.

- Manage and coordinate all aspects of reservations for our various adventure packages, ensuring a seamless and enjoyable booking experience for our customers
- Communicate with clients via phone and email to provide information, answer questions, and assist with any concerns regarding their reservations
- Collaborate with our sales and marketing teams to regularly update and promote our packages and special offers
- Utilise reservation management software to track bookings, payments, and cancellations accurately
- Work closely with our operations team to ensure that all reservations are confirmed and all necessary arrangements are made for customers' travel needs




- Provide exceptional customer service by efficiently and effectively resolving any issues that may arise before, during, or after a trip
- Maintain accurate records of reservations and customer information to ensure smooth operation and productive communication between all departments
- Assist in the development and implementation of new processes and procedures to improve the reservation booking experience for both customers and staff

Key qualifications:

- Experience in customer service, travel, or hospitality industry
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to multi‑task in a fast‑paced environment
- Proficient in using reservation management software and Microsoft Office
- Ability to work independently and in a team setting
- Strong problem‑solving skills with a positive attitude

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📌 Australian Payroll Lead (12-Month Contract) (Sydney)
🏢 Norwest Recruitment - Western Sydney Recruitment Specialists
📍 Sydney