Office Administrator Melbourne, Australia

Office Administrator Melbourne, Australia

29 Oct
|
Woolpert
|
Melbourne

29 Oct

Woolpert

Melbourne

Job Description

Egis is a leading global organisation in architecture, consulting, construction engineering, operations and mobility services. We partner with clients to design, deliver and operate smarter infrastructure and places that respond to the world’s evolving needs.

With more than 20,000 employees worldwide, we combine global capability with strong local insight. Our multidisciplinary expertise enables us to deliver innovative, practical and sustainable solutions that help build more balanced, resilient communities.

At Egis, you’ll be part of a business shaping the future of cities, transport, energy and the built environment, creating lasting impact where it matters most.

Job Description

We're looking for a proactive Office Administrator to support our office in the Melbourne CBD. This is an on-site role where you will contribute to positive office culture and efficient operations through providing effective management of office administration, facilities and people.

Key Responsibilities

- Be the face of Egis to meet and greet visitors and clients, ensuring visibility at reception during business hours and managing incoming phone calls
- General office management including facility management and organising the repair and maintenance of office assets and equipment
- Ensure common areas and meeting rooms are neat and tidy, working closely with IT to ensure IT assets are functioning
- Coordinate internal and external deliveries and mail
- Provide onboarding to new employees including workplace health and safety induction and security passes
- Perform the role of Health & Safety Lead during emergency events, liaising with crisis management team in line with Crisis Management Plan
- Support Environmental, social and corporate governance (ESG) activities, collect carbon data for office, and work with our team towards achieving Carbon targets.
- Organise and implement internal social events in coordination with the Social Committee within budget
- Support the coordination of external corporate functions and events
- Management of office costs within approved budget
- Assist with expense claims and company credit card reconciliation as required
- Coordinate travel and accommodation, as required

Qualifications

Ideally, you will have previous experience in a similar role within the professional services industry. You will be able to commit to being present at our Melbourne CBD office 5 days a week.

In addition, you will also have:

- Prior experience in similar role, ideally within a professional services or consultancy environment
- Polished personal presentation, polite, respectful and professional manner
- Experience supporting and coordinating office relocation




- Proficiency with MS Office packages including Word, Excel, Outlook and Teams
- Effective time management and organisational skills including the ability to prioritise tasks effectively
- Strong communications skills, both written and verbal
- Ability to work proactively within a busy team environment with minimal direction
- Strong attention to detail

Additional Information

Egis is committed to creating an inclusive, creative culture that embraces diversity and flexibility. We offer generous parental leave, support flexible work practices and strive to create an environment where employees can connect, collaborate, grow and succeed.

We are Recovre , a team dedicated to protecting and promoting possibility for everyone. Our mission drives us to make a meaningful impact, operate with trust, and honor the diverse perspectives within our team. Every day, we are passionate about helping people thrive—it’s truly life-changing work.

At Recovre, we value building genuine human relationships that extend beyond rehabilitation. From injury prevention to health promotion and rehabilitation, we are committed to supporting our clients in achieving exceptional health outcomes. We take pride in making a positive difference in the lives of Australians every day.

We are excited to announce an opportunity for an Administration Officer to join our Public Sector (Recovre ) team in Melbourne, VIC on a full-time, permanent basis.

In this role, you will deliver high-quality customer service to both external clients and internal stakeholders. You will support consultants and managers to enhance productivity and efficiency, ensuring timely communication and smooth office operations.

We will count on you to:

- Develop and grow strong relationships with external customers
- Promote a culture of continuous improvement within the Customer Service Operations (CSO) team through process and efficiency enhancements
- Understand Recovre’s range of services to support the business effectively
- Assist consultants and managers in delivering excellent service to customers and generating repeat business
- Identify and communicate opportunities to improve customer service
- Assist with consultant case activities such as funding requests where appropriate
- Ensure efficient document management including file creation, storage,



archiving, and retrieval
- Produce relevant documentation through typing and word processing as requested
- Perform administrative tasks to ensure smooth office operations and support staff productivity
- Manage invoices including equipment, supplier, and contractor invoices related to procurement
- Generate reports for customers and internal use, including outcomes, productivity, BI tool data, and Workcover/Insurer statistics
- Review reports to maintain a high level of customer service, such as monitoring unallocated cases
- Undertake project work as assigned by the Team Leader and state/regional manager, e.g., case management system rollouts

What you need to have:

- Relevant tertiary qualifications are desirable, however not essential.
- Strong knowledge of office administration
- Team player with excellent written and verbal communication skills
- High attention to detail and excellent time management skills
- Proficient in MS Office and comfortable with various programs and systems
- Proven ability to prioritise tasks effectively
- Strong planning and organising capabilities

Why join our team:

- We help you be your best through professional development opportunities, compelling work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

ABOUT MARSH:

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

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📌 Office Administrator Melbourne, Australia
🏢 Woolpert
📍 Melbourne

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