ITSM Tooling Specialist — Jira Service Management (City of Wollongong)

29 Oct

Leidos

City of Wollongong

29 Oct

Leidos

City of Wollongong

Leidos Australia seeks an ITSM Tooling Specialist to enable reliable, auditable service delivery across a Defence program setting. You will configure Jira Service Management workflows, governance controls, and reporting to support Incident, Request, Problem, Change and Knowledge Management.

You will collaborate with Service Delivery, Engineering and Business stakeholders to translate requirements into practical tooling, develop dashboards, and drive continual improvement while maintaining

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📌 ITSM Tooling Specialist — Jira Service Management (City of Wollongong)
🏢 Leidos
📍 City of Wollongong

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