Freedom Kitchens, a leader in the kitchen industry, is seeking a Customer Service Officer for its quick-paced after-sales team in NSW. You will handle complaints and disputes related to kitchen or wardrobe projects, ensuring a positive customer experience from the pivotal moment of contact.
The role demands customer-centricity, keen attention to detail, and strong problem-solving skills. Confidence, proactivity, empathy, and resilience are essential when dealing with negative feedback.