Trainee Administration Assistant - Outcome Tracking

Workskills is a local not-for-profit organisation that has been helping Tasmanians find work and develop current skills for over 40 years.

We support people to build their confidence, explore training and connect with job opportunities. Behind this great work is a friendly team who help keep everything organised and running smoothly; that’s where you come in

The Opportunity

Build your future in administration as part of the Workskills Ground Up Program. This full-time traineeship gives you the opportunity to earn while you learn, develop practical workplace skills and complete a Certificate III in Business Administration, with guidance and encouragement from a friendly team.

You’ll join our Outcomes and Quality team, helping keep records up to date, check paperwork and organise information about the people we support into work. You’ll also learn how we help eligible employers access financial support when they hire someone through our services.

You don’t need to understand these processes before you start. We’ll explain how everything works and help you learn each task.

As you build your skills, you’ll learn how to:

- Enter information into computer systems and update spreadsheets.
- Scan, name, save and organise electronic documents.
- Check that forms and records contain the right information.
- Help prepare paperwork relating to people starting and staying in work.
- Organise meetings and take notes about discussions and agreed actions.
- Write emails and help with everyday office tasks.
- Handle personal information carefully and confidentially.

This is an office-based role, so you’ll spend much of your day working on a computer, organising information and supporting your teammates.

About you

You are keen to learn, enjoy working with computers and take pride in getting the details right.



You bring a positive attitude and are comfortable asking questions as you build your confidence.

We’re looking for someone who has:

- A willingness and ability to complete a Certificate III in Business Administration.
- Good organisation skills and the ability to manage different tasks.
- Pride in high attention to detail and accuracy
- Clear, respectful written and verbal communication.
- Sound computer and keyboard skills, including familiarity with Microsoft Office and email.
- A careful approach to record keeping and confidential information.
- A willingness to work collaboratively, follow direction and learn new systems.

You will need to obtain a satisfactory National Police Check, Tasmanian Working with Vulnerable People Registration and standard identity strength through myID. A current driver’s licence is beneficial but not essential.

What we offer you

- Earn while you learn: Complete a recognised qualification while gaining practical workplace experience.
- Supported development: Receive guidance, encouragement and structured learning through our Ground Up Program.
- Career foundations: Build valuable administration, communication and digital skills.
- Meaningful work: Be part of a welcoming team supporting positive outcomes for Tasmanians
- 5 weeks annual leave and 12 days flex leave:To support work life balance.

The National Training Wage (NTW) applies to this role.

Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.

As a Child and Young People Safe Organisation all employees are required to have Working with Children Registration and a satisfactory National Police Certificate.

📌 Trainee Administration Assistant (Sydney)
🏢 Work Skills Tasmania
📍 Sydney