We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
- Providing a high standard of customer service
- Processing guest check‑ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinating with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day‑to‑day office administration
- Maintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:
- Previous Front Office experience within the hospitality industry
- Passionate about delivering exceptional Guest experience
- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Solid organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers licence essential
Benefits to You
- Discounted accommodation at over 300 G’day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
We welcome applications from people of all backgrounds, ages and abilities. If you need any adjustments to apply, just let us know.
Pay
Salary: Typically $60,000 to $70,000 plus super for permanent roles, or around $31 to $35 an hour plus super for temp work, depending on the client.