We are a busy, highly regarded multi-disciplinary Women’s Health Practice comprising 10 specialist doctors and allied health practitioners. Operating across Carlton, Fitzroy, and Braybrook, we pride ourselves on delivering exceptional, patient-centred care supported by a collaborative, team-oriented culture and a commitment to continuous improvement.
Job Summary
We are seeking a dedicated Assistant Practice Manager to partner with our Practice Manager, oversee daily clinic operations across our multi-site practice, and champion a warm, patient-first experience.
Key Responsibilities
Daily operations supportacross all clinics
Patient bookings & admin— managing reception workflow and medical records
Front desk leadership— overseeing communications and patient experience standards
Team support— assisting with rostering, performance support and team meetings
Theatre schedulingand clinician coordination
Aged debt & claims— managing health fund claims, debt follow‑up and reconciliations
Stock management— ordering supplies and maintaining supplier relationships
Acting as Practice Managerduring planned or unplanned absences
Selection Criteria
Experience as a 2IC, senior medical receptionist or practice management support in a clinic setting
Strong customer service, communication and frontline reception skills
Experience with theatre bookings
Experience with practice management systemsand medical records
Experience with rosteringand staff supervision
High attention to detail in billing, claims and debt management
Professional, confidential and team‑focused approach
Proactive mindset — Demonstrates a positive, solutions‑focused approach and a willingness to take initiative
Flexible and adaptable — Easily adjusts to shifting priorities and supports the team wherever needed.
Experience in women’s healthor multi‑disciplinary clinics
What We Offer
Supportive, multi‑disciplinary team workplace
Professional development and leadership growth
Flexible rostering within a 4–5 day work week
📌 Assistant Practice Manager (Melbourne)
🏢 Elgin House Medical Suites
📍 Melbourne
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