Bellroy, Melbourne-based, seeks a Customer Service Manager to elevate support across channels and teams. You will lead quality assurance, shape training, and drive consistent, brand-aligned customer outcomes.
This role requires hands-on coaching, system-minded thinking, and cross-team collaboration to reduce friction and raise service standards. Join a global support culture with a focus on learning from escalations, sharing insights, and delivering clearer, kinder interactions.
📌 Global Customer Experience Quality (Melbourne)
🏢 Bellroy
📍 Melbourne
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