State Operations & Communication Centre Supervisor

Oct 27

Lead Critical Operations. Coordinate Emergency Response. Help Save Lives.

Are you an experienced operational leader who thrives in high-pressure environments? Do you have a passion for emergency management, communications, and coordinating teams when it matters most?

At Surf Life Saving Queensland, we’re looking for a dynamic and capable State Operations & Communications Centre Supervisor to lead our state-wide operational communications capability and help support the safety of Queensland communities.

In this pivotal role, you’ll oversee the day-to-day operation of our State Operations & Communications Centre (SOCC), supporting emergency response activities, coordinating search and rescue operations, leading a dedicated team, and driving continuous improvement across systems, training, and operational performance.

Why SLSQ?

- Contribute to an organisation that saves lives
- Increase your take home pay with Salary Packaging
- Paid parental leave available
- Membership to Fitness Passport
- Employee assistance program EAP for health and wellbeing
- Convenient office location in Mermaid Beach
- Onsite parking

What You’ll Do:

- Lead the daily operations of the State Operations & Communications Centre.
- Coordinate emergency incidents and search and rescue responses across Queensland.
- Supervise, mentor and develop a team of Operators and Communication Coordinators.
- Manage operational communications systems and technologies that support critical service delivery.
- Enhance operational readiness, training standards, quality assurance and performance outcomes.
- Build positive relationships with emergency services, local councils, volunteers and key stakeholders.




- Drive innovation and continuous improvement to strengthen operational capability.

About You:

- Experience leading or supervising a team in a high-pressure, time-critical setting.
- Strong communication skills and the ability to engage with a diverse range of stakeholders.
- Experience in emergency management, emergency services, incident coordination, search and rescue, operational communications or a similar field.
- Strong systems and technology capabilities.
- A commitment to building an inclusive and supportive team culture.
- Experience working in an Emergency Operations Centre, Communications Centre or Coordination Centre environment (highly regarded).
- Knowledge of AIIMS principles (highly regarded).
- Qualifications in Public Safety, Emergency Services, Emergency Communications or a related discipline (highly regarded).
- Surf lifesaving, beach patrol or emergency response experience (highly regarded).

About SLSQ:

Surf Life Saving Queensland is a energetic, purpose‑driven organisation committed to saving lives and building safer communities. Established in 1930, SLSQ now supports:

- 36,000+ members
- 57 surf lifesaving clubs
- 600+ staff
- Programs reaching 462,000+ community participants annually

Surf Life Saving Queensland (SLSQ) is committed to creating a fair, inclusive, and representative organisation. We welcome applicants from all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people who identify as LGBTQIA+ and people with disability. We are proud to be recognised as an employer of choice for women by Work180.

For more information, please contact:

SLSQ HR Team

Phone:

Email: [email protected]

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📌 State Operations (Brisbane)
🏢 Surf Life Saving Queensland
📍 Brisbane