Working within a busy operations team, you will be responsible for coordinating daily traffic management allocations, ensuring the right people and resources are assigned to the right jobs while maintaining clear communication with clients, field staff and internal teams.
Key responsibilities
- Allocate Traffic Controllers, Traffic Management Implementers, TMA drivers and other operational staff to daily jobs.
- Manage and update daily allocations using Traffio.
- Coordinate staff, vehicles, equipment and job requirements to ensure efficient service delivery.
- Respond to changing job requirements, cancellations, urgent requests and last-minute scheduling changes.
- Liaise with clients regarding bookings, confirmations and changes to traffic management requirements.
- Communicate daily schedules and updates clearly to field staff and operational management.
- Monitor staff availability, competencies, licences and relevant job requirements.
- Identify and resolve allocation conflicts to minimise operational disruptions.
- Maintain accurate job records and ensure all allocations are updated in the system.
About you
- Proven experience allocating within a busy traffic management company.
- Hands-on experience using Traffio is essential.
- A strong understanding of traffic management operations, roles, qualifications and equipment.
- The ability to manage multiple jobs, crews and competing priorities simultaneously.
- Excellent communication, organisational and problem-solving skills.
- The ability to remain calm and make sound decisions under pressure.
- A proactive approach, strong attention to detail and the ability to work independently as part of a team.
- Confidence dealing with clients, employees and operational management in a fast-paced setting.
About us
Civforce Traffic Management is an established and growing traffic management business.