About the Role

Tabcorp’s B2B contact centre,locatedin Granville,is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB,MAXand Sky.Multiple positions available Start date is as soon as possible

Whatyou'lldo

- Answer inbound callsina timelyand efficient manner

- Support our venue partners with maintainingWagering, Sky and Max services

- Deliver an exceptional experience to all customers

- Maintainaccuraterecords of venue calls

This is an outstanding prospect to work ina great teamenvironment, further develop your customer service experience and learn more about the gambling entertainment industry.

Why work for the Service Support Centre?

- Industry competitiveratewhich exceeds award rate

- Granville based location with free onsite parking

- A dynamic,funand friendly office environment

Role Details

- This is aFull Time role




- Full Time roles work on a 5 week rotating roster with 7:30-4pm, 9am-5:30pm and 2:30pm-11pm shift times

- RolecommencesASAP

- You must be available to attendonsite, compulsorytrainingforyour first2-3 weeks

Whatyou'llbring

This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement. You’llbe computer savvy, hard-working, a quick learner and detail focused. Most importantly,you’llbe a natural communicator with the ability to engage and excite a broad range of customers.

1. Provide evidence of Australian work rights (i.e. current Australian passport, Australian birthcertificateor current foreign passport withappropriate Visa).

1. Complete a background check including an Australian criminal background check.

📌 Service Support Centre Consultant (Sydney)
🏢 Tabcorp Holdings
📍 Sydney