29 Oct
|
Queensland Government
|
Brisbane
29 Oct
Queensland Government
Brisbane
Your OpportunityWe have an exciting permanent, full-time opportunity commencing 4 January 2027 for a Business Development Coordinator to join the Commercial Services team at TAFE Queensland SkillsTech, based at Acacia Ridge.
Working within a collaborative commercial environment, you will play an important role in supporting the coordination and administration of commercial training contracts. You will work closely with internal teams, clients and external stakeholders to coordinate contract activities, support enrolment and delivery processes, maintain accurate information and provide responsive customer service.
This position reports to the Key Account Lead and involves regular interaction with clients and stakeholders across the SkillsTech region.
Key Responsibilities
Commercial Contract Coordination and AdministrationCoordinate administrative activities associated with commercial contracts in collaboration with the Commercial Services team, including:
- Maintain accurate records and tracking systems to monitor commercial contract activities, milestones and deliverables
- Coordinating pre-enrolment activities, including collecting student and employer documentation, checking eligibility requirements and supporting enrolment process
- Coordinating pre-enrolment activities, including collecting student and employer documentation, checking eligibility requirements and supporting enrolment and student application processes relevant to commercial contracts.
- Maintaining regular contact with clients throughout contract delivery, ensuring accurate information and documentation is obtained and provided in a timely manner.
- Assisting with the promotion of products and training programs to maximise participation.
- Identifying and escalating changes to contract execution or delivery requirements to Senior Business Development Officers.
- Preparing contract handover documentation and maintaining accurate client and contract information within B2B.
Follow established contract closure processes, ensuring milestones and tasks are finalised, stakeholder feedback is captured and opportunities for repeat business or improvement are identified and escalated.
Client and Stakeholder EngagementBuild and maintain positive working relationships with internal and external stakeholders, coordinating information and providing administrative support to facilitate commercial contract deliveryProvide a high standard of customer service, responding to client enquiries and requirements in a professional and timely manner while balancing customer needs with internal processes, contractual obligations and organisational requirements.
Liaise with relevant business units to coordinate information, resolve routine administrative matters and escalate issues requiring further advice or action.
Business Systems, Financial and Operational SupportMaintain current knowledge and skills relevant to business development and contract management functions, including:
- Systems and processes supporting the end-to-end administration and delivery of commercial contracts, including the TAFE Queensland Student Management System (SMS), B2B, BRB, CELCAT and Microsoft Office applications.
- Regulations, policies and guidelines relating to funding,
enrolment and eligibility requirements for students and employers.
- TAFE Queensland enrolment and student application processes relevant to commercial contract delivery.
Undertake invoicing activities for commercial contracts as required, including accurate entry and processing of accounts receivable information within SMS in accordance with established financial procedures.
Coordinate room bookings through CELCAT as required to support commercial training delivery.
Assist with the development and preparation of reports and general correspondence relevant to the business operations of the team, ensuring timely and accurate information is available to stakeholders.
Provide general administrative assistance and office management support for the day-to-day operations of the team, including financial administration, corporate card management and reconciliation for the Key Account Lead, preparation of meeting agendas and minutes, and management of communications through individual and shared email accountsContinuous Improvement and Professional DevelopmentShow initiative and adaptability by identifying and contributing to opportunities for continuous improvement and greater efficiency in the administration and coordination of commercial contracts.
Proactively participate in local Performance Planning and Development (PPD) processes, maintaining relevant knowledge and skills, seeking opportunities for professional development and contributing to the effectiveness of the Commercial Services team.
BenefitsFour (4) weeks recreation leave (annual accrual)Adaptable work options (e.g. purchased leave, telecommuting)12.75% superannuation and salary packaging options availableProfessional development and study assistance availableWellbeing initiatives
📌 Business Development Coordinator (Brisbane)
🏢 Queensland Government
📍 Brisbane