Link Group is seeking a Customer Service Officer for our superannuation contact centre in Sydney. You will resolve complex member queries, support stakeholders, and drive service improvements on a rotating 8am–8pm roster. The role includes a hybrid setup with 2–3 days in Parramatta and the rest from home.
This is a 6-month fixed-term contract with 4 weeks of onsite training. You will handle escalations, meet KPIs, and contribute to a supportive team culture while gaining exposure to complex
📌 Hybrid Customer Service Officer – Superannuation (Sydney)
🏢 Link Group
📍 Sydney
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