Senior Business Analyst– Regulatory Transformation

Business – Regulatory Transformation | Contract until 30 June 2027 | Brisbane-based / Hybrid

Our client is seeking an experienced Business Analyst to support a significant organisational response to a government-led review of their customer service offering.

This initiative will assess the implications of proposed changes and coordinate the organisation’s response across regulatory, claims, workforce, technology and operational functions.

Working closely with the Senior Project Manager, senior stakeholders and subject matter experts, you will analyse review recommendations, assess business impacts, validate requirements and support the development of an initial implementation roadmap. This is an opportunity for a proactive Business Analyst who is comfortable working in a complex, evolving environment where legislative requirements, business impacts and implementation priorities are still being defined.

Key Responsibilities

- Analyse recommendations arising from the government-led review and assess their relevance and potential impact across the organisation.
- Engage business stakeholders and subject matter experts to validate requirements, confirm business ownership and understand current-state processes.
- Translate legislative,



regulatory and policy changes into business requirements, operational impacts and potential implementation activities.
- Identify process, system, workforce and organisational impacts arising from proposed scheme changes.
- Document requirements, assumptions, dependencies, risks and outstanding decisions to support implementation planning.
- Support the development and maintenance of the recommendation action register, impact assessments and implementation roadmap.

Skills & Experience

- Proven experience as a Business Analyst delivering complex business transformation, regulatory change or organisational improvement initiatives.
- Experience working within insurance, banking, financial services or another regulated environment.
- Strong analytical skills, with the ability to interpret complex information and translate it into explicit business impacts and actionable requirements.
- Demonstrated experience in stakeholder engagement, requirements elicitation, process analysis and business impact assessments.
- Strong documentation skills, including the preparation of business requirements, process maps, impact assessments, risks and dependencies.

📌 Business – Regulatory Transformation (Brisbane)
🏢 Lime Recruitment
📍 Brisbane