As an independent Australian firm with a long history and a big heart, we have a rich story to tell. Our spirit is built on the power of relationships with our people, clients and communities.

At Sparke Helmore, you’ll be actively involved as part of a diverse, genuine and friendly team. We’ll help you harness your ambition and take your skills to new heights with exposure to outstanding clients and easy access to exceptional leaders and mentors.

Your story is yours to define. We’d like to be part of it and for you to be part of ours.

We have an opportunity for an experienced Office Services Coordinator to join our Office Services team in Adelaide.

More about the role and the team

- Join a national firm and be a vital link between national teams, local stakeholders and external service providers, helping deliver an exceptional office experience for staff and clients.
- This is a hands‑on role overseeing the day‑to‑day Office Services and Premises functions in our Adelaide office, ensuring services are delivered efficiently, professionally and to a high standard.
- A diverse role, your responsibilities will include overseeing and working closely with the Receptionist as part of the Office Services team, managing facilities and office operations, liaising with building management, contractors and suppliers, supporting onboarding and office moves, coordinating office social events, acting as an IT liaison, managing budgets and expenses, and driving a positive and cooperative workplace culture.

More about you

- We are seeking applications from experienced Office Coordinators, Office Assistants or senior Receptionists ready to take the next step in their career.




- You will have experience in a corporate, professional services or legal environment, with strong stakeholder management, organisational and problem‑solving skills.
- Previous experience coordinating facilities, office operations, events or team activities will be highly regarded. The role is permanent, full‑time, working Monday to Friday 8.30am – 5.00pm.

What Sparke Helmore can offer you

Our culture is one which values and celebrates diversity to better represent the communities in which we live and work. We encourage people from all backgrounds to join us - and bring their whole selves to work.

We recognise people value things differently. That's why our comprehensive benefits program is wide ranging so that everyone can find something that appeals to them. We're sure you will find something to love about what Sparke Helmore has to offer.

Background Screening: Successful applications will be subject to pre‑employment and in some circumstances, ongoing background checks which include a criminal history check.

The Service Coordinator is responsible for managing and coordinating services to ensure effective and efficient service delivery to customers. This role involves working closely with service technicians, customers, and other stakeholders to develop and implement service plans, monitor progress,



and ensure high quality service delivery.

Duties and Responsibilities:

- Coordinate and schedule service technicians for routine maintenance, installations, and emergency repairs.
- Optimise scheduling to ensure efficient use of service technician time and resources.
- Facilitate all site entry and mobilisation requirements.
- Monitor service technician availability and adjust schedules to accommodate urgent requests and changes.
- Assess the service needs of customers and recommend appropriate service plans tailored to their needs.
- Ensure all costs are applied to service work orders in a timely manner.
- Generate invoices post‑service, in line with company guidelines.
- Maintain and update relevant databases.
- Maintain accurate and up to date records of customer interactions and service delivery.
- Prepare reports on service utilisation, customer outcomes and effectiveness.
- Assist in developing and improving service coordination processes and procedures.
- In addition to the duties outlined above, you are also required to perform such other duties as may be directed by your supervisor or management provided these are within your competency or training.

Internal Relationships:

- Communicate effectively with service technicians to coordinate quick and efficient service delivery.
- Foster positive working relationships with service technicians, ensuring clear communication and support.
- Collaborate with other departments, such as sales and parts, to ensure seamless service delivery.

External Relationships:

- Communicate effectively with customers to coordinate quick and efficient service deli

📌 Service Coordinator (Adelaide)
🏢 Norwest Recruitment Pty
📍 Adelaide