Job Description
/n Work Schedule Standard Office Hours (40/wk)/n /n Environmental Conditions Office/n /n

Job Description
/n /n The Product Specialist – Laboratory Chemicals is a field-based sales role responsible for driving profitable revenue growth, expanding market share, and developing robust customer relationships across Queensland, New South Wales, and New Zealand. /n /n The role focuses on identifying and converting new business opportunities, growing existing accounts, and executing territory strategies aligned with commercial objectives. This includes managing the end-to-end sales process, maintaining a strong opportunity pipeline, and delivering technical, application-focused solutions that meet customer needs. /n /n Working collaboratively with Key Account Managers, Field Sales, Inside Sales, Product Management, Marketing, and Technical Support teams, the Product Specialist will support the Laboratory Chemicals portfolio, including analytical reagents, high-purity solvents, and specialty chemicals, while positioning Thermo Fisher Scientific as a trusted partner and supplier of choice. /n /n

Key Responsibilities
/n /n Sales Execution & Business Development /n /n
- Develop and execute territory, account, and sales strategies to achieve revenue, profitability, and market share growth targets. /n /n /n
- Identify, qualify, and convert new business opportunities while expanding relationships and product penetration within existing accounts. /n /n /n
- Understand customer workflows, applications, and technical requirements to recommend suitable products and value-added solutions. /n /n /n
- Build strong relationships with customers and key decision-makers through proactive engagement, technical support, and consistent follow-up. /n /n /n




- Collaborate with commercial teams to drive cross-selling opportunities and deliver integrated solutions across the broader Thermo Fisher Scientific portfolio. /n /n /n
- Partner with Product Management and Marketing to support product launches, promotional campaigns, competitive positioning, and market development initiatives. /n /n /n
- Provide technical product guidance, address customer enquiries, and coordinate timely resolution of customer issues to ensure high customer satisfaction. /n /n /n Territory & Pipeline Management /n /n
- Develop and execute territory coverage plans, prioritising high-potential customers, market segments, and growth opportunities. /n /n /n
- Monitor market trends, competitor activities, and customer requirements to identify emerging opportunities and provide actionable commercial insights. /n /n /n
- Maintain a healthy, accurate sales pipeline, managing opportunities from prospecting through qualification, negotiation, and closure. /n /n /n
- Deliver reliable monthly and quarterly sales forecasts, targeting accuracy within ±5%. /n /n /n
- Maintain accurate and timely customer records, sales activities, and opportunity updates in Salesforce CRM, ensuring weekly completion. /n /n /n
- Meet agreed customer visit and engagement targets, and actively participate in sales reviews and territory planning discussions. /n /n /n Cross-Functional Collaboration & Operational Excellence /n /n




- Work closely with Product Management, Supply Chain, Customer Service, and Technical Support to address customer requirements, product availability, and demand forecasting. /n /n /n
- Support the development of marketing initiatives, customer-facing materials, and portfolio growth strategies through market intelligence and customer insights. /n /n /n
- Collaborate across the Laboratory Products business to identify broader commercial opportunities and enhance the overall customer experience. /n /n /n
- Ensure compliance with organisational policies, commercial processes, and Environmental, Health and Safety (EH&S;) requirements. /n /n /n
- Undertake other responsibilities as reasonably required to support business objectives. /n /n /n Minimum Requirements & Qualifications Qualifications & Experience /n /n
- Tertiary qualifications in Chemistry, Analytical Chemistry, Biochemistry, or a related scientific discipline, and/or equivalent relevant industry experience. /n /n /n
- Minimum 3 years of sales experience, preferably within laboratory chemicals, scientific consumables, or a related technical sales environment. /n /n /n
- Demonstrated success in achieving sales targets, developing customer relationships, and converting business opportunities. /n /n /n
- Strong interest in laboratory chemicals, scientific applications, and delivering customer-focused solutions. /n /n /n
- Experience in territory management, business development, and CRM-based opportunity management. /n /n /n
- Willingness and ability to travel regularly across the assigned territory. /n /n /n Skills & Attributes /n /n
- Strong commercial acumen with a proactive, results-driven approach to sales and busi

📌 Product Specialist- Laboratory Chemicals (Sydney)
🏢 Thermo Fisher Scientific
📍 Sydney