Job Description
/n /n Company Description/n /n /n Precision Automotive Equipment is a national leader in supplying, installing, and servicing world‑class automotive workshop equipment. We keep Australia’s most modern workshops moving — and now we’re looking for a skilled professional to join our growing service team. /n /n /n

Job Description
/n /n /n The Service Administrator is responsible for providing high‑level administrative and financial support to the service function, ensuring all service activity is accurately recorded, monitored, invoiced and reconciled. /n The role focuses on post‑job administration, including quote follow‑ups, job costing, invoicing, purchase order reconciliation and reporting. This position ensures service work is correctly captured, invoiced, and closed in a timely and compliant manner, supporting financial accuracy, and operational efficiency. /n Key Accountabilities /n Health and Safety /n /n
- Comply with all workplace health and safety policies, procedures and safe work practices /n
- Ensure administrative processes support safe systems of work (e.g. correct documentation, job records, compliance paperwork) /n
- Report hazards, incidents or non‑conformances identified through administrative review to the relevant service manager /n /n Service Administration & Financial Control /n /n
- Process service, install and repair jobs from completion through to invoicing, ensuring accuracy and timeliness /n
- Raise and issue invoices for all service, repair, breakdown and installation work /n
- Ensure approved quotes are correctly converted into jobs and invoiced accordingly /n
- Follow up outstanding quotes in conjunction with service coordinators to maximise conversion /n
- Reconcile job costs including labour, parts, subcontractors and hire equipment /n




- Ensure technician time, parts usage and external costs are accurately captured against each job /n
- Investigate and resolve invoicing discrepancies, credit requests, and job variances /n
- Maintain accurate service records in simPro /n /n Quotes & Work in Progress (WIP) Management /n /n
- Monitor open quotes and work‑in‑progress jobs to ensure timely closure /n
- Proactively follow up internally on delays preventing invoicing or job completion /n
- Ensure all required documentation (job cards, service reports, approvals) is received prior to invoicing /n
- Assist in identifying aged WIP and support corrective action /n /n Internal Support /n /n
- Provide regular updates and reporting on invoicing status, work in progress, quote follow‑up and job closure /n
- Support branches and national teams with accurate service administration data and insights /n
- Work closely with Service Schedulers, Technicians and Management to resolve service administration issues that impact job completion or billing /n
- Act as a point of reference for service administration queries, system issues and process clarification /n /n Key challenges of the position /n /n
- Ensuring all service work is invoiced accurately and without delay /n
- Managing competing administrative priorities across a high‑volume service environment /n
- Identifying and resolving discrepancies in job costing and billing /n




- Maintaining data accuracy across service and financial systems /n /n /n /n Qualifications/n /n /n

Qualifications:
Strong administrative background (essential) /n

Experience:
/n /n
- Experience in coordinating trade based technical teams /n
- Previous experience in service, operations or finance administration /n
- Exposure to invoicing, job costing, or order processing functions /n /n Behaviours and personal attributes: /n /n
- Highly organised with strong attention to detail /n
- Proven ability to follow tasks through to completion /n
- Strong time management and prioritisation skills /n
- Confident working independently with minimal supervision /n
- Process‑driven with a continuous improvement mindset /n
- Calm, methodical approach in a quick‑paced environment /n
- Strong internal stakeholder communication skills /n /n /n /n Additional Information/n /n /n Why join our team? /n /n
- A competitive salary, fully maintained vehicle /n
- Staff discounts across Bapcor business /n
- Long established, secure and growing business with career development opportunities /n
- A great team, culture and inclusive workplace /n /n Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX listed business. /n Our core business segments cover Trade, Retail & Service, and Wholesale businesses. /n /n
- Trade businesses include Burson Auto Parts and BNT. /n
- Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop. /n
- Wholesale businesses include AAD, Bearing Wholesalers, Baxters, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, and many more. /n

📌 Service Administrator (Brisbane)
🏢 Bapcor
📍 Brisbane