Travel Consultant ( Cruiseabout)
- West Lakes, South Australia Job no: 533257 Brand: Cruiseabout Work type: Full time

Location:
South Australia Categories: Sales and Customer Service Turn Your Love of Cruising into a Dream Career Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between? Have a passion for turning travel dreams into unforgettable cruise adventures? Cruiseabout is searching for cruise enthusiasts to join our West Lakes store If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage. Let’sturn your passion for cruise holidays into a rewarding career. Join the cruise revolution and #CruiseIntoYourDreamJob with us WhyYou’llLove Working Here Because thisisn’estjust ajob,it'sa crewyou’llbe proud to sail with .
You’llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travelperks, real career progression, and a culture our people rated 94% Great Place to Work® ,you’llfeel right at home from day one. WhatYou’llBe Doing As a Cruise Consultant,you’llbe the expert guiding customers from “just dreaming” to “bon voyage”, creating cruiseholidaysthey’llnever forget. Your

Key Responsibilities
- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximiseevery opportunity through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise You’llBring:
- Proven customer service experience with exposure to sales targets
- Previoustravel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)




- A keen eye for detail and strong problem ‑ solving skills
- The ability to thrive in a quick ‑ paced environment
- Motivation,organisation, and a love of exceeding expectations What’s In It For You? Cruise Perks Galore Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures See the World Industry travel discounts and eligibility for sponsored FamiliarisationCruises across the globe Award ‑ WinningCulture Cruiseaboutproudly scored an outstanding 94% in the Great Place to Work® survey —our people genuinely love what they do and who they work with Backed by Flight Centre Travel Group Australia , a certified Great Place to Work® (ANZ) Diverse & Inclusive Crew We’rean Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds Learn & Grow Tailored Learning & Development pathways, including in ‑ depth cruise product training Exclusive Staff Benefits Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan Endless Career Opportunities Grow your career across our global network—we proudly promote from within Health & Wellbeing Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives Mental Health Support Employee Assistance Program available for you and your family Social & Industry Events Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026 ) Giving Back Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving Sustainability at the Helm We’recommitted to protecting the oceans and the future of cruising through responsible and sustainable practices Be part of a workplace committed to reconciliation through our Reconciliation Action Plan
- we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

📌 Travel Consultant (Adelaide)
🏢 Cruiseabout
📍 Adelaide