Novigi Pty Ltd in Melbourne is seeking an IT Service Delivery Manager to lead Contemporary Workplace managed services for regulated financial clients. You will own service management end to end, from incident to change, and ensure reliability and audit readiness. You will manage a team of service desk analysts and delivery engineers, drive data-led improvements, maintain reporting dashboards, and collaborate with security, AI, and architecture teams to deliver client value.
📌 AI-First IT Service Delivery Lead (Melbourne)
🏢 Novigi
📍 Melbourne
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