We are seeking a reliable, experienced and highly organised Accounts & Collections Officer to assist with customer payment collections, outstanding accounts and vehicle-related payments. We are looking for someone with a strong background in accounts receivable, debt collection and financial administration, preferably within the automotive, truck sales or dealership industry. This role is ideal for a confident professional who can manage payment follow-ups, communicate effectively with customers and maintain accurate financial records.
Key responsibilities
Follow up with customers regarding outstanding vehicle and truck payments.
Monitor accounts receivable and ensure payments are collected on time.
Contact customers professionally by phone and email regarding overdue balances.
Track vehicle deposits, outstanding balances and final payments.
Reconcile incoming payments against invoices and customer accounts.
Maintain accurate records of payments received, outstanding debts and customer communications.
Coordinate with the sales and finance teams to resolve payment discrepancies.
Prepare regular reports on outstanding accounts,
overdue payments and collection progress.
Identify payment delays and elevate unresolved accounts to management.
Assist with general accounts administration and payment-related enquiries.
About you
Previous experience in accounts receivable, collections, bookkeeping or financial administration.
Strong understanding of invoicing, payment reconciliation and customer account management.
Experience in the automotive, trucking or dealership industry is highly regarded.
Excellent communication and qualified phone manner.
Confident following up overdue payments while maintaining positive customer relationships.
Strong attention to detail, organisation and time management.
Proficiency in Excel or Google Sheets.
Must be based in Australia and available to work during Australian business hours.
Competitive hourly rate of AUD $38
Part-time schedule – 20 hours per week
Opportunity to work with an established Australian truck sales business
Opportunity for an ongoing role based on performance and business requirements