Podium is seeking a Manager, Support & Operations to own how support work flows across Melbourne and offshore teams in the Philippines and Pakistan. You’ll directly lead Product Support Specialists from Melbourne, guiding triage, escalation and resolution of customer inquiries to keep businesses focused on growth.
This senior, hands-on role combines people leadership with operational ownership across time zones, with a customer-first mindset and data-driven decision making.
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📌 Global Support & Operations Manager – Offshore Teams (Melbourne)
🏢 Motorfocus Autobody
📍 Melbourne
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