Level 3 Cloud Support Engineer (AWS & ITIL) (Melbourne)

Level 3 Cloud Support Engineer (AWS & ITIL) (Melbourne)

29 Oct
|
Department of Government Services VIC
|
Melbourne

29 Oct

Department of Government Services VIC

Melbourne

The Department of Government Services VIC is seeking a Level 3 Support Developer to support customer-facing technologies, provide break/fix support, troubleshoot complex issues and develop long-term solutions. The role focuses on applying ITIL 4 practices to restore services within agreed timeframes and improve the Digital Platforms' multi-channel support landscape.

You will be the escalation point for the customer support team, troubleshoot AWS-based services, assist with onboarding and

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📌 Level 3 Cloud Support Engineer (AWS & ITIL) (Melbourne)
🏢 Department of Government Services VIC
📍 Melbourne

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